Location: Charleston,WV, USA
Nature of Work
This position will be the Clinical Supervisor of WIC at the Mid Ohio Valley Health Department.
Responsibilities performed under limited supervision.
Responsible for complex and multi-faceted tasks requiring personnel for office coverage for six counties of a nine county Health Department when the routine staff is not available.
* Responsible for collaborating with daily phone calls, emails, faxes, and verbal communication with six Program Directors, Coordinators, Supervisors and staff in six county sites.
* Responsible for evaluating circumstances for coverage and making decisions and approvals on demand as to the Office Assistant who will cover, from what program, and where each staff person will be delegated to cover. This process could involve communicating with program staff such as nurses and sanitarians. Failure to do this in an accurate manner could point to disruption of the working operations of the county site, with loss in time and finances.
* Responsible for coordinating and providing a full time receptionist for the agency. This includes scheduling coverage for leave requests, emergency circumstances, breaks and lunches. When applicable, required to access a pre-establish agency rotation roster .
* Responsible for contacting Program Directors for assistance from their staff for coverage. The impact and consequences of not having office coverage available would disrupt the operations and affect loss of time, funds, and the daily outcome of multiple programs and personnel in a six county region.
* Responsible for directly supervising and management of five (5) full-time Office Assistant 2's for a multi-regional six (6) County Health Department, with multiple programs. Responsibilities include the following:
* Responsible for completing the WV Job Performance Evaluations, three (3) time a year for five (5) full-time Office Assistants 2's and reviewing with each Program Director, prior to employees review. Scheduling quarterly site visits in five (5) counties. When applicable, it may require additional site visits for special circumstances and/or problems and concerns.
* Responsible for approval or denial of Annual and Sick Leave requests.
* Responsible for approval or denial of Compensatory and Schedule Adjustment of work time.
* Responsible for approval and signature of Travel expense settlements.
* Responsible for completing complex monthly individual work schedules for daily and specific assignments for (5) Office Assistants 2's.
* Responsible for interviewing and making the final decision for hiring of new Office Assistant 2 employees. This includes interviewing and screening applicants from Civil Services, and/or other multiple Temporary Services for hiring or job duties in multiple programs.
* Request signature on proper form and submit to Executive Director to hire new OA 2's.
* Responsible for investigating and objectively resolving and/or finding solutions to personnel issues, work related problems, and concerns with OA's and co-workers in multiple programs. Steering the employees away from a possible grievance situation.
* Responsible for collaborating with each OA concerning time management and the most efficient manner of managing job assignments.
* Responsible for setting realistic deadlines and guidelines the employee can attain, especially when the agency is short of staff in multiple programs.
* Responsible for providing documentation of concerns, problems or disciplinary action taken.
* Establish unit policies and procedures for five (5) OA 2's. This would include procedure guides for appointment scheduling multiple programs, individual job assignments procedures/policies within the program unit.
* Responsible for daily collaborating and communicating directly with Program Directors/Supervisors/Personnel to assist/support when finding solutions to daily employee problems, schedule updates, changes, concerns, or regarding Program changes, updates and compliance of regulations of policies and procedures.
* Responsible to attend monthly meetings with Program Directors, Supervisors to review, discuss, update or make changes in staff scheduling problems regarding coverage.
* Responsible for scheduling and coordinating quarterly meetings for Regional Office Assistants 2' s, in conjunction with the Clinical Directors Regional Nurses Meetings. This would include scheduling of dates/times/locations. Meetings include review and discussion of multiple program and or policy changes, updates, reviews, office management problems/concerns, and employee concerns/needs/questions. Review of Quality Assurance Evaluations, if applicable.
* Responsible for scheduling individual Office Assistant 2' s quarterly visits to Regional four (4) county sites.
* Responsible for scheduling site visits on demand, when situations or problems occur with individual programs and/or Office Assistants and/or co-workers.
* Responsible for yearly Quality Assurance Evaluations of all Medical Records for Clinical Services. This task is coordinated and scheduled with the Public Health Clinical Director to visit our six (6) County Regional Offices. This evaluation includes multiple programs. The process is to target specific Program compliance. Once completed, responsible for submitting a full written report of the findings to the Clinical Director and mailing copies of the findings to each county, along with updates and changes to implement the requirements for each Programs state or local requirements.
* Other duties as assigned.
Click The APPLY Link To Apply Online.
IMPORTANT:Your eligibility will be based on information provided in your application; therefore, make sure your application is detailed and complete. You MUST complete ALL parts of the application, including the Work Experience section.
ATTENTION:Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified.If you are claiming Veterans preference, please submit MEMBER 4 form and/or your VA Letter. Protecting your personal information is our highest priority. If your official transcript, training/licensure, or Veterans documentation contains your Social Security Number and/or birthdate, please redact that information before submitting it to the Division of Personnel.
Please attach documents to the online application before submitting it. Or, you may email it to: ...@wv.gov or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305.
This announcement is for one (1) or more specific vacancies and only applies to the location(s) indicated. Your application will remain active for this job for fifteen (15) days or until the job is filled. Application for this job does not automatically qualify you for other positions. Be sure to submit your application for each position of interest. To receive an email notice anytime jobs in this or other categories are posted, you may choose to complete aJob Interest Cardfrom the slide-out menu located at the top left of ourJob Opportunitiespage.
Minimum Qualifications
Training:Graduation from a standard high school or equivalent.
Experience:Four years of full-time or equivalent part-time paid experience in the area of assignment, one year of which must have been in a lead worker or administrative support capacity.
Substitution:Course work from a regionally accredited college or university may be substituted for the required experience up to four years for non-trade positions.
* The Division of Personnel uses your complete work history to qualify you for positions. Please be as detailed as possible and list all of your past employment.*