Location: Garden City,NY, USA
POSITION TITLE: Store Asset Protection Supervisor
REPORTS TO: Asset Protection Manager/Sr. Manager - Asset Protection
SUPERVISES: Asset Protection Associates and Contract Security personnel
PURPOSE:
* Responsible for the physical security, Asset Protection and Safety in a large format store
* Supervises AE security associates, contract security associates, and monitors security systems in a large format multiple brand environment
* Perform internal audits to measure management's compliance with AEO, Inc. Asset Protection policies and procedures.
* Act in a support role to the store management team by providing security services, training, Health and Safety oversight and investigative services when required.
RESPONSIBILITIES:
* Enforce company Policies and Procedures
* Oversee security operations to include security management of multiple selling floors, stockrooms, and other public area of the location
* Manage the contract guard service to ensure the scheduling and coverage are adequate
* Train, develop, and supervise AE security associates and contract security staff
* Promote and maintain a high level of security associate performance, morale and safety awareness; counsel security associates for unacceptable performance/attendance issues
* Enhance security systems and processes by: making recommendations, implementing directives and executing changes
* Communicate all security issues to Asset Protection Department leadership
* Monitor security system alarms and resolve related issues; communicate legitimate alarms to appropriate entities
* Anticipate potential LP/safety/security related problems and assist in development of response plans
* Participate in threat assessments and develop action plans to reduce vulnerability and impact the potential of security breaches
* Participate in the maintenance of the location's Crisis Management Plan and Business Impact Analysis
* Liaison with local authorities and emergency management agencies
* Perform internal store audits to include selected store physical inventories
* Perform internal and external theft investigations
* Train store management and associates in Asset Protection policy and procedures
* Conduct Asset Protection seminars, workshops and impromptu training classes
* Monitor POS exception reports and follow up significant exceptions
* Other duties as assigned
AUTHORITY:
* Location based LP supervisory position responsible for all aspects of physical security, LP training, safety, and investigation
* Performance management of contract security personnel
* Prepare and present associate and supervisor performance reviews
QUALIFICATIONS:
* Minimum two years store management experience
* Bachelors degree in Business Management, Criminal Justice or security related field preferred
* Above average computer skills, technical training a plus, but not required
* Excellent verbal and written communication skills
* Self-starter with excellent organizational skills; ability to follow through to completion with minimal supervision
* Ability to manage multiple assignments in a multi-level environment
* Good problem solving ability and a high sense of urgency