Location: Luzerne,PA, USA
Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
In the Supervisor, Operations role you will be responsible for overseeing associates in various roles across departments. Review quality performance scores and coach associates as needed. Update communication board within department to assign workload to associates and be able to evaluate workload and make resource adjustments as needed.
Weekend Shift: Saturday/Sunday/Monday 6:00 AM to 6:30 PM
What You'll Do
* Requires attention to detail and ability to work independently.
* Maintain daily productivity, metric goals, and monitor attendance of the department.
* Coach, motivate, and counsel associates as needed.
* Provide training and information to improve accuracy and efficiency.
* Be proactive in cross-training and keep detailed records of the skill set of each associate.
* Ability to multi-task and have strong communication and organizational skills.
* Plan daily workflow, assignments, and priorities.
* Work with other departments to coordinate flow through the facility to meet distribution goals.
* Maintain communication with manager regarding all department activities and issues.
* Ensure all safety guidelines are followed, and a culture of safety is present in the work area.
* Ensure all administrative tasks are completed as assigned.
* Creating, managing, and supporting recognition and communication programs.
What You Bring
* Two or more years related experience and/or training, or the equivalent combination of education and experience.
Physical Demands
* Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
* The employee must occasionally lift and/or move up to 50 pounds.
* The employee may be required to occasionally stoop, bend, or kneel.
Our Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
* Medical, Dental, Vision Benefits
* Disability Benefits
* Paid Parental Leave, Paid Family Leave, and Adoption Support
* Paid Time Off
* Retirement Savings Plan (401K) and Life Insurance
* Financial Solutions
* NMG Associates Core Discount of 30%
* Personal and Professional Development Opportunities
For more information, please click Our Benefits section on our career site or reference the link here:
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic-self is encouraged.
We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We're committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation, please reach out to us at ...@NeimanMarcus.com.