Title: Supervisor, Housekeeping Services Location: Upper East Side Org Unit: Evening Services - Clinical (WGC) 2 Work Days: Weekdays and some weekends Weekly Hours: 35.00 Exemption Status: ExemptSalary Range: $63,661.00 - $78,213.00 *As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices Position SummarySupervises a team of facilities housekeeping and custodial personnel to maintain high quality cleanliness in a patient care, medical research and educational campus environment through inspections, training, and accountability.Job Responsibilities
- Supervises and works closely with a team of housekeepers and custodians in all campus assigned areas.
- Works with the shift manager to create effective team schedules and work assignments.
- Routinely conducts rounds and inspects building interiors and exteriors to verify work is being completed in accordance with established high quality standards and regulatory requirements.
- Identifies ways to improve operational efficiencies. Continually assesses the effectiveness of cleaning performed and adherence to time standards.
- Effectively communicates with the customer base both verbally and in-writing. Opens, assigns and closes work requests within the department's computerized maintenance management system.
- Engages in professional development seminars, training, etc. Stays current with industry technology, tools and standards.
- Effectively trains and re-trains team members on equipment care, maintenance and proper use.
Education
- Associate's Degree or equivalent industry-related certification
ExperienceAssociate's Degree or Certified Training credentials.Minimum of 5 years supervisory experience.If role requires use of WCM vehicle for business use, must have valid New York State driver's license with an acceptable driving record.Knowledge, Skills and Abilities
- Demonstrated knowledge of housekeeping/carpet/floor care.
- Demonstrated knowledge of marble/terrazzo floor maintenance including crystalizing and polishing.
- Ability to work on off-shifts as required to accommodate on-going operations and/or emergencies.
- Ability to be available for 24-hour emergency call-ins.
Licenses and CertificationsWorking Conditions/Physical DemandsPosition requires working in a non-office environment where there are some physical discomforts such as noise, dust, heat, fumes and other elements which are continuously present; Periodic work in animal research areas and areas where there are odors from cleaning products; Frequent use of ladders to perform work; Work is performed both indoors and outdoors; Ability to grasp, lift and/or carry or otherwise move objects weighing a minimum of 10 pounds and push/pull objects up to 25 pounds; Position requires the ability to walk, stand, climb ladders/scaffolds, bend, reach, lift and carryWeill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to protected status, including race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.