Location: Saratoga Springs,NY, USA
This position hire will work from our office at 1275 Broadway, Menands, NY#12204. Position Summary: Responsible for all supervisor functions related to customer service and the collection of patient account balances, including performance management.# Primary Job Responsibilities: Supervise all functions within the customer service unit. Report daily, weekly and monthly key indicator reports, measuring internal and external performance. Represent the unit, Patient Billing Services at patient grievance meetings and other senior management meetings, as directed and executes patient grievance committee decisions. Minimal Qualifications for the Role: Associates Degree (or at least 60 college credits) and 7-10 years of Hospital, billing and reimbursement experience in Hospital Inpatient/Outpatient billing/collections or related claims and customer service management experience in a health insurance environment. Salary Range: $24.95 - $40.96 Pay Grade: 28 Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.###
This position hire will work from our office at 1275 Broadway, Menands, NY 12204.
Position Summary:
Responsible for all supervisor functions related to customer service and the collection of patient account balances, including performance management.
Primary Job Responsibilities:
* Supervise all functions within the customer service unit.
* Report daily, weekly and monthly key indicator reports, measuring internal and external performance.
* Represent the unit, Patient Billing Services at patient grievance meetings and other senior management meetings, as directed and executes patient grievance committee decisions.
Minimal Qualifications for the Role:
Associates Degree (or at least 60 college credits) and 7-10 years of Hospital, billing and reimbursement experience in Hospital Inpatient/Outpatient billing/collections or related claims and customer service management experience in a health insurance environment.
Salary Range: $24.95 - $40.96
Pay Grade: 28
Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.