Supervisor, Practice Administration
: Job Details :

Why ThedaCare? Living A Life Inspired!Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.Benefits, with a whole-person approach to wellness -

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support

• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!Summary :The Supervisor, Practice Administration oversees the day-to-day operations of the clinic. Organizes and supervises the daily workflow, creates department schedules, and reallocates team members and resources based on business need. Makes independent decisions and takes action regarding routine and complex staffing and unit workflow issues. Serves as the primary liaison between patients, team members, and providers. Ensures compliance with regulatory agency requirements, and that department policies and procedures are being followed. Promotes and strengthens team member engagement, process improvement initiatives, patient satisfaction, and workplace safety. Maintains and enhances interpersonal relationships with medical staff, team members, patients, and visitors.Job Description:KEY ACCOUNTABILITIES:

• Is responsible for successful execution of daily clinic functions.
• Provides input to and supports the operations and fiscal health of the clinic to achieve business goals.
• Assists team members to ensure scheduling of patients for procedures and testing has occurred and necessary items are available prior to a procedure.
• Oversees the quality program for the clinic and ensures that all standards are met.
• Assists with the development, implementation, and data collection processes.
• Ensures that current licensure, competencies, safety, BLS, and infection control processes are up to date and followed at the clinic.
• Coordinates and ensures that team members have the appropriate training in new processes and equipment changes, including clinical documentation.
• Ensures professional practice standards are met through reviews, meetings, reports, and observation of results.
• Monitors patient appointments and supports clinic flow.
• Oversees supply ordering and ensures adequate cost controls are in place to meet financial standards.
• Serves as occupational/environmental health liaison for external and internal customers.
• In collaboration with the practice administrator, provides input into the hiring process and is responsible for successful orientation of team members.
• Develops performance expectations, coaches, evaluates, and motivates team members. Investigates complaints and performance concerns.
• Ensures team members are in compliance with ThedaCare and department policies, regulatory requirements, and laws.
• Coaches team members to work safely to prevent injuries and ensure an ethical, non-discriminatory, and safe work environment.

QUALIFICATIONS:

• Bachelor's degree
• Two years of progressive leadership experience including leading work teams and/or projects
• Two years of clinical experience

PHYSICAL DEMANDS:

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:

• Climate controlled office setting with daily movement throughout the facility
• Interaction with department members and other healthcare providers

Position requires compliance with department specific competencies.Schedule: Basic hours 8am to 5:30pm (Flexible)Occasional Travel to Tigerton or ClintonvilleNo Weekends No HolidaysScheduled Weekly Hours:40Scheduled FTE:1Location:TCS Shawano RHC - Shawano,WisconsinOvertime Exempt:Yes