Location: East Berlin,CT, USA
This role develops and implements Eversource transmission System Operations Training. Training includes both classroom and on-the-job training and incorporates both conceptual and hands-on instructional methods.
This is a hybrid position. The first three months will be full-time in the office.
**Essential Functions:**
+ Performs analysis, design, development, implementation and evaluation in the context of Eversource transmission System Operations Training.
+ Conducts System Operator Training program activities consistent with the Systematic Approach to Training, adult learning principles and training program policies and procedures.
+ Incorporates simulation into Eversource transmission System Operations Training.
+ Receives and evaluates training requests and presents to System Operations Training management.
+ Evaluates procedures, practices and regulatory changes and modifies System Operations Training materials as required.
+ Evaluates and recommends vendor provided training content and services.
+ Represents System Operations Training at meetings, on committees and at conferences.
+ Assists operations management in the coordination of response to system emergencies and participates in event review teams and incident analyses as requested by operations management.
**Technical Knowledge/Skill/Education/Licenses/Certifications:**
_Technical Knowledge / Skill:_
+ Knowledge of electric transmission system operations and the functions of the various components that make up the Eversource electric transmission system.
+ Thorough knowledge of electric system switching and tagging procedures and practices.
+ Knowledge of Energy Management System (EMS), Dispatcher Training Simulator (DTS) and other operations support applications
+ Thorough knowledge of NERC Reliability Standards, OSHA regulation and other regulatory requirements.
+ Knowledge of the Systematic Approach to Training.
+ Knowledge of instructional design and adult learning principles.
+ Familiarity with learning management systems.
+ Proficient with classroom and online presentation technologies.
+ Strong presentation skills.
+ Strong written and oral communication skills.
+ Strong analytical and problem-solving skills.
+ Read and interpret electrical schematic diagrams.
+ Communicate and work effectively with personnel at various levels within Eversource, ISO-NE, ISO-NE satellites, participant companies, non-utility generators and neighboring utilities.
+ Proficient with Microsoft Office Suite.
_Education:_
+ Bachelor's Degree in Electrical Engineering Technology or related discipline or an equivalent combination of education and experience.
_Experience:_
+ Five to ten (5-10) years experience in electric power distribution, transmission or generation.
+ Four (4) years of experience as a System Operator preferred.
+ One (1) year of experience as a trainer in a formalized training program preferred.
_Licenses:_
+ Valid motor vehicle operator's license.
+ NERC Transmission Operator or higher certification (or must obtain within 6 months)
**Working Conditions:**
+ Must be available to work emergency storm assignment as required.
+ Must be available to travel between MA/CT/NH as necessary.
**Compensation and Benefits:**
Eversource offers a competitive total rewards program. The annual salary range for this position is $121,000 to $134,400 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.
**Leadership Behaviors/Competencies:**
_Set and Communicate Direction and Priorities_
+ Know the business plan and how your role connects to it
+ Identify problems, issues; take responsibility for resolution
+ Set high standards for self; deliver quality performance
+ Raise ideas for improvement
+ Communicate, communicate, communicate
_Build Trusting Relationships_
+ Follow through on commitments made to manager, colleagues, and customers.
+ Address difficult or controversial issues and encourage others to do the same.
+ Have honest dialogue with others
_Manage and Develop People_
+ Set performance goals that align with department and company goals
+ Meet regularly with your supervisor/manager to discuss your performance
+ Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.
_Foster Teamwork and Cross-functional Collaboration_
+ Work collaboratively within and across the organization to achieve One Company and other goals
+ Recognize and address cross functional implications of your work
_Create a Diverse, Inclusive Workforce_
+ Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work
_Lead Change_
+ Proactively seek out opportunities to improve business performance and customer service.
+ Respond positively to new demands or circumstances
+ Exhibit a can-do attitude to support changes in priorities and work processes
_Focus on the Customer_
+ Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner
Please submit a resume with your application.
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**Worker Type:**
Regular
**Number of Openings:**
1
**EEO Statement**
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
**Emergency Response:**
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.