Becoming a McLane teammate is to become part of an honest, stable, and reliable company with 125 years of success. We are looking for teammates with perseverance who will take the extra step for our customers, our community, and our company. In return, we will pay you well and offer you the opportunity to go as far in your career as you want to go.
- Competitive salary based on your experience.
- Benefits such as medical, dental, vision, and company-paid life insurance.
- 401(k) with annual company match.
JOB SUMMARY / GENERAL DESCRIPTION: This position is responsible for the dispatch operations in the Transportation Department.ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. A teammate in this position must have the ability to:
- Interpret and monitor compliance for policies, regulations, and best practices for the driver population including (logging hours of service regulations, delivery and credit policies, etc.).
- Fill routes based on driver availability daily using the standby and extraboard lists and then develop and update driver and driver helper dispatch schedule daily.
- Provides input on hiring, firing, and performance of a large population of drivers.
- Set up daily tractor/trailer assignments for drivers.
- Provide work direction for a large group of drivers on a daily basis. May be the only person providing direction during certain times.
- Provide daily contact for customers, especially in the evening when customer service is not available. This includes resolving driver/store conflicts.
- Provides guidance for drivers to waiver from company policies or best practices (i.e. a customer wants to make a return outside company policy).
- Prepare daily records, communications, and maintain filing system for Driver Vehicle Inspection Reports and Department of Transportation (DOT) files.
- Complete transportation paperwork including route manifests, invoices, special customer notifications, maps etc.•Understand DOT hours of service and ensure driver compliance.
- Verify equipment readiness with Transportation Shop.
- Call customers to inform them of variances in delivery times.
- Provide timely reports to immediate supervisor as requested.
- Possess very strong interpersonal skills and be able to discuss dispatch issues with drivers, customers, and managers.
MINIMUM QUALIFICATIONS & REQUIREMENTS:
- Have a high school diploma or equivalent OR have equivalent experience.
- Have a minimum of 3 years experience in transportation field.
- Have at least 1 year of transportation management experience in the food distribution industry.
- Be able to rapidly gain knowledge of mainframe computer applications relating to record keeping and scheduling.
- Be knowledgeable about DOT regulations.
- AS/400 experience is preferred.
- Truck routing software experience preferred.
- Have map reading abilities.
- Be able to work a varied and flexible schedule.
- Have basic competency with Microsoft Office programs (Excel, Outlook, Word).
- Experience handling customer issues and resolving customer conflict.
- Have effective communication skills.
- Have adequate math and writing skills.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.