Supervisory Information Technology Specialist (Chief, Inmate Technology Support Section)
: Job Details :

DutiesPrimarily responsible for developing, implementing, and maintaining the Bureau's i-Connect platform (network and systems). Plans, organizes, and implements highly-complex and state-of-the-art local area network and wide area networks (LAN/WANS) for the inmate education networks. Serves as a technical expert in enterprise level servers, virtualization, virtual desktop infrastructure (VDI) desktops, personal computer (PC) hardware, wide area and local area networks (WAN/LANS)-whether on-premises or in the cloud – commercial personal computer software; custom PC programming; and telecommunications. Provides advanced hardware and software analysis, evaluation and recommendations to Central Office, regional offices, and institution Education and IT staff with regards to associated equipment to include system planning at various locations. Develops and administers applicable equipment and software standards, policy, specification, and guides to ensure that applicable Bureau computer hardware, telecommunications equipment, and LAN/WAN technology is compatible, efficient, cost-effective, and most importantly, secure.Requirements Conditions of EmploymentU.S. Citizenship is Required.See Special Conditions of Employment Section.Selective Service Requirement: Career Transition Assistance Plan (ICTAP). The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1)this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified category using established category rating criteria. You must provide proof of eligibility with your application of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: Click HereThe Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified category using established category rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here QualificationsTo be considered for the position, you must meet the following qualification requirements. Basic Requirements:Education: There is no substitution of education for specialized experience at this grade level. ORExperience: You must have IT related experience demonstrating each of the four competencies listed below.Attention to detail - Is thorough when performing work and conscientious about attending to detail.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.ANDSpecialized Experience: You must have one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Some examples of this qualifying experience are:Experience in designing and/or implementing complex security and system software or hardware for personal computers on a wide area network or a large-scale mainframe system.Experience developing plans, programs or training to enhance employee performance or career development.Experience designing, installing, configuring and maintaining a complex arrangement of network computer resources.Experience serving as a computer contact and resource person for others internal and external to the organization on critical/technical issues.Performs bench-mark tests of proposed new equipment. Advises upper management of newly developed cost-effective alternatives to present telecommunications and networking equipment.If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities. **Your eligibility for consideration will be based on your responses to the questions in the application.**EducationSee Qualifications Section for education requirements, if applicable.ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.Additional informationThis position IS NOT included in the bargaining unit.Special Conditions of Employment Section:For non-law enforcement positions, the Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the EEO Office in the Central Office at ...@bop.gov. Initial appointment to a supervisory/managerial position requires a one-year probationary period.The incumbent is subject to geographic relocation to meet the needs of the agency.Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.Successful completion of the Introduction to Correctional Techniques , three-week training course at Glynco, Georgia is required. Additional selections may be made if vacancies occur within the life of the certificate. NOTE: A RECRUITMENT INCENTIVE UP TO 25% MAY BE OFFERED TO SELECTEE(S) WHO MEETS THE CRITERIA FOR RECRUITMENT INCENTIVE.As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. HelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Based upon your self-reported responses to the assessment questions during the application process, your application will be placed into one of three categories: Best Qualified, Highly Qualified, or Qualified. Applications will be reviewed from the top quality category. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment questionnaire.NOTE: Candidates within the top quality category and who are eligible for veterans preference will receive selection priority over non-veteran preference eligibles. If you are entitled to veterans preference, you should indicate the type of veterans preference you are claiming on your resume. Although veterans preference points are not assigned under the category rating procedures described under How You Will Be Evaluated , veterans preference eligibles are listed ahead of non-veterans within each category for which they are qualified.In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest qualified category as defined by category rating procedures.Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.) that includes specific timeframes (MM/YYYY) format and number of hours performing duties.What Competencies/Knowledge, Skills and Abilities are Required for this Position?The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:Network Security/Information SystemsProject ManagementManage Human ResourcesNetwork ManagementCommunicationYou may preview questions for this vacancy.