SummaryThis position is located in the Hispanic Reading Room, Latin American, Caribbean and European Division, General and International Collections Directorate, Researcher and Collections Services.The position description number for this position is 458791.The salary range indicated reflects the locality pay adjustment for the Washington, D.C., Metropolitan area.This is a supervisory, non-bargaining unit position.
This job is open to- The publicU.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agencyAnyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.
DutiesThe Head of Reference Services in the Hispanic Reading Room is responsible for the day-to-day operation of the Section, supervising the staff, and serving as a lead reference in matters dealing with the countries, languages, and regions within the Section's geographic areas of responsibility. Under the guidance of the Division Chief, the incumbent assures the provision of timely and accurate reference service to the Congress and other Library patrons, directs the development and maintenance of the Library's collections pertaining to the region, facilitates access to these collections for scholars, researchers, and others worldwide, and manages the development of digital technology to advance the Section's goals.The incumbent plans and produces educational programs, exhibits, seminars, and colloquia to bring attention to research developments and collections of interest to scholars and the general public. The incumbent may be responsible for cultivating relations with potential donors, securing funds for new initiatives, acquiring new collections, and establishing new services. In addition, the incumbent may also be assigned to perform general administrative duties for the division and to serve in lieu of the chief as required.Supervises the work of the Section's staff. Plans the work of the Section, including formulating goals and objectives and identifying opportunities for improvements in methods and procedures. Supervises and participates in the preparation of reports, translations, bibliographies, exhibits, web pages and other information products of the Section.Performs the administrative and human resource management functions relative to the staff supervised. Establishes guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system.Plans, establishes, and directs a library reference program to provide information about the region. Oversees all reference service provided by the section's staff. On assignment, supervises staffing of the division's reading room and administers the policies and regulations concerning security and access to the collections.Collaborates with other Library staff and outside partners in the U.S. and abroad in developing and providing access to library resources through the web and by other means.Makes significant recommendations to change, interpret, or develop important or innovative policies affecting the process and funding of acquisitions from and relating to the area of the section's responsibility.Oversees staff making authoritative recommendations for the acquisition of material in all languages, formats, and subjects of relevance to the study of the region, including legal, audiovisual, and electronic items.Plans and produces public programs, exhibits, seminars, and colloquia on the region, bringing attention to research developments and collections of interest to both scholars and the general public. Under the guidance of the Division Chief, may be responsible for cultivating relations with potential donors and securing funds for acquisitions, public programs, exhibits, and other activities related to the section's geographic area.Reviews and analyzes major issues in information research and dissemination as they apply to providing information about the region. Provides highly specialized research for the use of Congressional clients, the courts, national security agencies and other researchers inside and outside the Library.Performs various other duties as assigned.
Requirements Conditions of EmploymentConditions of EmploymentThe Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library's Supervisory Core Competencies click the following link: Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
QualificationsApplicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.Ability to supervise, motivate and lead a diverse workforce.**Knowledge of reference practices and research services.**Ability to analyze, plan, develop and/or execute library programs and projects.**Knowledge of integrated library systems, library applications, and other information technologies.**Knowledge of the cultures and languages from Latin America, the Caribbean, the Iberian Peninsula, and/or Heritage communities in the United States.**Ability to provide consultation or liaison duties.Ability to communicate in written English in performing professional duties.Ability to communicate effectively other than in writing.
EducationAll librarians must meet the requirements for professional education in library science or possess equivalent experience and education.A.Completion of 1 full academic year of graduate study in library science in an accredited college or university, in addition to completion of all work required for a bachelor's degree;orB.A total of at least 5 years of a combination of college-level education, training, and experience. To qualify on this basis, the applicant must establish conclusively that the education, training, and experience provided a knowledge and understanding of the theories, principles, and techniques of professional librarianship; a knowledge of literature resources; and the knowledge and abilities essential for providing effective library and information services.You must submit a legible copy of your college/university transcripts to your online application. Unofficial transcripts are acceptable at the time of application. Official transcripts will be required if selected. Failure to submit the required legible documentation at the time of application will result in disqualification of your application.Foreign Education - Education completed outside the U.S. must be deemed equivalent to conventional/accredited U.S. education programs to be acceptable for Federal employment. If your college/university is outside the U.S., your transcripts must be accompanied by a report from a credential evaluation service that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credentials Evaluators (AICE). Failure to submit a foreign education evaluation report will result in disqualification of your application.
Additional informationAlthough it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.Applicants must submit a complete application package that is received by the closing date of this announcement.This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ...@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-###-#### or email ...@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 2010-12, an appointee or internal selectee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.
- BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview.The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview.The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.Are you a veteran?Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim.Those applying for 5-point preference must submit Member Copy 4 of your DD 214.Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form.If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Merit Selection Plan.
You may preview questions for this vacancy.- BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.You must submit a legible copy of your college/university transcripts to your online application. Unofficial transcripts are acceptable at the time of application. Official transcripts will be required if selected. Failure to submit the required legible documentation at the time of application will result in disqualification of your application.Foreign Education - Education completed outside the U.S. must be deemed equivalent to conventional/accredited U.S. education programs to be acceptable for Federal employment. If your college/university is outside the U.S., your transcripts must be accompanied by a report from a credential evaluation service that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credentials Evaluators (AICE). Failure to submit a foreign education evaluation report will result in disqualification of your application.Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-###-#### or email ...@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
- How to ApplyPlease carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.Step 3: Click on the APPLY ONLINE button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on Finished to be returned to USAJOBS.IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.Step 6: Click on Finish after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact ...@loc.gov, no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.Agency contact informationCustomer Service CenterPhone202-###-####Email...@loc.govAddressLIBRARYOF CONGRESS101 Independence Ave SE, Washington, DC 20540Washington, District of Columbia 20540United StatesNext stepsPlease review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS My USAJOBS tab and clicking on My Applications. You will receive final notification via e-mail when the vacancy has been filled.
- Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required DocumentsYou must submit a legible copy of your college/university transcripts to your online application. Unofficial transcripts are acceptable at the time of application. Official transcripts will be required if selected. Failure to submit the required legible documentation at the time of application will result in disqualification of your application.Foreign Education - Education completed outside the U.S. must be deemed equivalent to conventional/accredited U.S. education programs to be acceptable for Federal employment. If your college/university is outside the U.S., your transcripts must be accompanied by a report from a credential evaluation service that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credentials Evaluators (AICE). Failure to submit a foreign education evaluation report will result in disqualification of your application.Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-###-#### or email ...@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
How to ApplyPlease carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.Step 3: Click on the APPLY ONLINE button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on Finished to be returned to USAJOBS.IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.Step 6: Click on Finish after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact ...@loc.gov, no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
Agency contact informationCustomer Service CenterPhone202-###-####Email...@loc.govAddressLIBRARYOF CONGRESS101 Independence Ave SE, Washington, DC 20540Washington, District of Columbia 20540United States
Next stepsPlease review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS My USAJOBS tab and clicking on My Applications. You will receive final notification via e-mail when the vacancy has been filled.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request