Supervisory Recreation Fee Technician
: Job Details :

SummaryThis position is located in Grand Teton National Park, within the Business & Administrative Division.Open to the first 50 applicants or until 10/23/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.Learn more about this agencyHelpOverview* Accepting applications* Open & closing dates10/10/2024 to 10/23/2024This job will close when we have received 50 applications which may be sooner than the closing date. Learn more* Salary$54,292 - $70,578 per yearHighest previous rate may be used as a pay setting.* Pay scale & gradeGS 8* HelpLocation1 vacancy in the following location:* Grand Teton National Park Moose, WY* Remote jobNo* Telework eligibleNo* Travel RequiredOccasional travel - You may be expected to travel for this position.* Relocation expenses reimbursedYes-Travel, transportation, and relocation expenses will be paid if the selectee lives outside of the local commuting area and is otherwise eligible for reimbursement of relocation expenses in accordance with the Federal Travel Regulation. This reimbursement is taxable income. The NPS does not provide tax, legal or accounting advice. Employees should consult professional tax, legal and accounting advisors regarding concerns about the financial implications of a Permanent Change of Station (PCS).* Appointment typePermanent* Work scheduleFull-time* ServiceCompetitive* Promotion potentialNone* Job family (Series)* 0503 Financial Clerical And Assistance* Supervisory statusYes* Security clearanceNot Required* Drug testNo* Position sensitivity and riskNoncritical-Sensitive (NCS)/Moderate Risk* Trust determination process* Suitability/Fitness* Financial disclosureNo* Bargaining unit statusNo* Announcement numberIM-1540-GRTE-25-12568285-MP* Control number813647600HelpThis job is open to* Internal to an agencyCurrent federal employees of this agency.* Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.* Land & base managementCertain current or former term or temporary federal employees of a land or base management agency.Clarification from the agencyWHO MAY APPLY: Current Department of the Interior Career or Career-Conditional Employees in the competitive service; Land Management Workforce Flexibility Act (LMWFA) eligibles; CTAP eligibles in the local commuting area. Select a hiring path on the right-hand side of the announcement under This job is open to to learn more about each authority and what documentation is required to apply using that authority.VideosHelpDutiesThese positions will perform the full range of supervisory duties for a team of permanent and seasonal recreation fee technicians and clerks which includes:* Collect appropriate fees at entrance station in accordance with accountability guidelines; determine visitor eligibility for the sale of various park passes. Maintain accountable stock.* Serve as a front-line uniformed representative of the park. Provide current and accurate information and excellent customer service to visitors concerning the park and surrounding areas.* Operate equipment (e.g., point of sale systems, electronic cash register, credit card machine, and/or computer) to collect fees and track various forms of payment (e.g., cash, credit cards, checks, etc.).* Prepare reports including remittance reports, shift reports, and visitor use statistics.Physical Demands: This position may require standing for long periods of time, as well as walking, bending, lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, and other emergency response duties.Work Environment: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work may be frequently performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations.Area Information: Grand Teton National Park and the John D. Rockefeller, Jr. Memorial Parkway in northwestern Wyoming preserve a spectacular landscape. The park encompasses the Teton Range and broad valley of Jackson Hole. Majestic peaks, wild canyons, piedmont lakes, forests, sagebrush meadows and the Snake River combine into one of the most scenic settings anywhere in North America. With 333,000 combined acres, the parks are at the heart of the Greater Yellowstone Ecosystem, one of the most biologically diverse regions of the world. Additionally, the park includes a wide array of cultural resources, including 318 historic structures, two national historic landmarks and over 300 archeological sites. Grand Teton is one of the most visited national parks in the country.This position is located in Moose, WY. Services are available in the neighboring town of Jackson, a small, recreation focused community of 10,000 year-round residents. The town caters to four million tourists every summer, has an excellent hospital, well-respected school system, grocery stores, restaurants, and seasonal festivals. Outdoor activities abound including hiking, camping, backpacking, horseback riding, boating, biking, fishing, skiing, and mountaineering. Summer temperatures range between 65 - 80 degrees. Winter temperatures range from 30 degrees to below zero with heavy snow.Government housing may be available.HelpRequirementsConditions of Employment* U.S. Citizenship required.* Appointment subject to background investigation and favorable adjudication.* Meet Selective Service Registration Act requirement for males* Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.* Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b). Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement who have had a break in service of less than one year, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointments. Time-in-grade does not apply to new excepted service appointments and must be met by the closing date of this announcement.* You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.* You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.* You may be required to work evenings, weekends, holidays, and overtime.* If you are a new supervisor in the Federal government, you will be required to complete a one-year probationary period.* You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes.* You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.QualificationsAll qualifications must be met by the closing date of this announcement-10/23/2024-unless otherwise stated in this vacancy announcement.Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either full-time (or 40 hours a week ) or part-time with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience.For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: leading and training others in collecting appropriate fees following established accountability guidelines; leading and training others in operating an electronic cash register; leading and training others in completing shift reports to verify money collected, accountable stock sold, and all transactions from the shift; and resolving issues that arise in the remittance process and assisting staff with fee issues. You must include hours per week worked.Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.EducationThere is no substitution of education for experience at the grade level(s) of this announcement.Additional informationA selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, You must submit ALL SF-50s and performance information for each period of temporary/term employment that qualifies for LMWFA. Performance documentation can be obtained by contacting the supervisors for the positions you served in during your 24 months. If they did not complete performance appraisals ask them to provide a statement of performance for each period of service. The statement must specify the dates for each employment period and your level of performance consistent with your SF_50s.Read more* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.You will be evaluated on the following competencies:* Arithmetic* Interpersonal Skills* Leadership* Technology ApplicationIn order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a SME panel resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job.Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.* Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.The following documents are required and must be submitted by 11:59 PM (EST) on 10/23/2024.* Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade. Your resume must clearly show how long your have held each grade in a federal position.* Complete All Required Assessments.* Merit Promotion Eligibility Documentation such as:* Federal employees or former federal employees must submit a copy of their latest or last SF-50 Notification of Personnel Action reflecting career or career-conditional status in the competitive service, shows position title, series, grade and an additional SF-50 showing highest permanent grade ever held, if not reflected on your latest SF-50. Examples of acceptable SF-50s include: Promotion, Within Rate Increases (WRI/WGI), or Appointment SF-50s. Do not submit an Award SF-50. Time in grade will be determined by reviewing your resume and required SF-50s. Your last Federal performance appraisal plan for your last position must reflect a rating of Fully Successful or equivalent. If the SF-50 showing highest permanent grade ever held has an effective date within the past year, it may not clearly demonstrate you possess the one-year time-in-grade, as required by this announcement. In this instance, your resume must clearly show that you held that grade for one-year* Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate)* Documentation for the Land Management Workforce Flexibility Act eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.* Other Supporting Documents, if applicable, such as:* Veterans Preference Documentation:* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-###-#### to establish proof of disability.* Performance Appraisals and Awards:*

All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor. If submitting a performance appraisal not dated within the last18 months, a statement as to why it is the most recent must be submitted. If no performance appraisal is available, applicants must submit a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 80 on the rating criteria for this position.* Noncompetitive or Special Hiring Authority. Applicants who are eligible to be considered based on a Noncompetitive or Special Hiring Authority (i.e. Schedule A, VRA, Peace Corps, AmeriCorp Vista, former PLC member, certain Military Spouses, 30% or More Disabled Veterans, Pathways Interns who have met the eligibility requirements for noncompetitive conversion, etc.) must submit appropriate documentation to verify your eligibility.Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.* How to ApplyTo apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 10/23/2024. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.* Select Apply. If you are not logged in, you will be prompted to login or create an account.* Prompted to Start the Application Process by selecting Start Application. * Click here for USAJobs Help with How to create an application * To PREVIEW the application questionnaire, select the following link: * Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.* Select documents you want included in this application.* Review package to acknowledge your documents were reviewed.* Select if you want to include your demographic information.* After reading and certifying the application is true and submitted in good faith, select Continue to Agency Site. * Follow onscreen prompts and instructions to complete your application.* Add the supporting documents by indexing your documents with the dropdown.* Upload any missing required documents or optional documents.* Review and Submit Application.* While logged in, you can check the status of your application by selecting + next to the job title for this position.* You can review or revise your application at any point during the open period of the announcement.* To update an application, you should log into your USAJOBS account and select + next to the job title for this position. Select Update Application for this job.* Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.Agency contact informationShawn LipinskiPhone 307-###-#### Email ...@nps.govAddress Grand Teton National ParkPO Drawer 170Moose, WY 83012-0710USLearn more about this agencyNext stepsOnce the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.* Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Criminal history inquiries* Equal Employment Opportunity (EEO) Policy* Financial suitability* New employee probationary period* Privacy Act* Reasonable accommodation policy* Selective Service* Signature and false statements* Social security number requestHelpRequired DocumentsThe following documents are required and must be submitted by 11:59 PM (EST) on 10/23/2024.* Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade. Your resume must clearly show how long your have held each grade in a federal position.* Complete All Required Assessments.* Merit Promotion Eligibility Documentation such as:* Federal employees or former federal employees must submit a copy of their latest or last SF-50 Notification of Personnel Action reflecting career or career-conditional status in the competitive service, shows position title, series, grade and an additional SF-50 showing highest permanent grade ever held, if not reflected on your latest SF-50. Examples of acceptable SF-50s include: Promotion, Within Rate Increases (WRI/WGI), or Appointment SF-50s. Do not submit an Award SF-50. Time in grade will be determined by reviewing your resume and required SF-50s. Your last Federal performance appraisal plan for your last position must reflect a rating of Fully Successful or equivalent. If the SF-50 showing highest permanent grade ever held has an effective date within the past year, it may not clearly demonstrate you possess the one-year time-in-grade, as required by this announcement. In this instance, your resume must clearly show that you held that grade for one-year* Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate)* Documentation for the Land Management Workforce Flexibility Act eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.* Other Supporting Documents, if applicable, such as:* Veterans Preference Documentation:* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-###-#### to establish proof of disability.* Performance Appraisals and Awards:*

All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor. If submitting a performance appraisal not dated within the last18 months, a statement as to why it is the most recent must be submitted. If no performance appraisal is available, applicants must submit a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 80 on the rating criteria for this position.* Noncompetitive or Special Hiring Authority. Applicants who are eligible to be considered based on a Noncompetitive or Special Hiring Authority (i.e. Schedule A, VRA, Peace Corps, AmeriCorp Vista, former PLC member, certain Military Spouses, 30% or More Disabled Veterans, Pathways Interns who have met the eligibility requirements for noncompetitive conversion, etc.) must submit appropriate documentation to verify your eligibility.Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.HelpHow to ApplyTo apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 10/23/2024. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.* Select Apply. If you are not logged in, you will be prompted to login or create an account.* Prompted to Start the Application Process by selecting Start Application. * Click here for USAJobs Help with How to create an application * To PREVIEW the application questionnaire, select the following link: * Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.* Select documents you want included in this application.* Review package to acknowledge your documents were reviewed.* Select if you want to include your demographic information.* After reading an