Location: Plymouth,MA, USA
* Support and order supplies and maintain an inventory of medical supplies. Routinely travel to the satellite offices to stock medical and office supplies in support of the clinical staff.
* Coordinate ordering of medical and phlebotomy supplies for Clinical Services for the agency as needed to maintain inventory. As necessary, coordinates disposal of hazardous materials.
* Researches vendors through the internet and/or catalogs, to obtain the best price for requests for special supplies.
* Uses Track-It to enter and complete special orders.
* Fills VNA bags for new clinical staff as needed. Orient new staff to the supply process for emergency box replenishment and reviews on a group or individual basis the supplies received.
* Orders and replenishes worn equipment for clinical staff.
* Sorts and enters patient medical supply invoices into Novius Home Care Financial system to ensure appropriate billing to patient accounts. Troubleshoots and tracks problems.
* Tracks supplies and equipment given to clinical staff. Tracks maintenance of medical equipment (scales-twice annually). Includes, contacting the Town of Barnstable to calibrate the upright scales in each office.
* Tracks, by identifying case managers, and distributes Quest requisitions as received.
* Mail and fax distribution as indicated. Courier medical, Allied equipment and forms to the satellite offices when requested.
* Maintains patient education file in each office and provides a supply of patient handouts for clinical use.
* Replenishes and orders office supplies by notifying appropriate person(s).
* Assures office equipment, including copier, telephone, printers are in good working order, contacting appropriate persons as necessary with repair requests for all sites.
* Maintains Policy and Procedure manuals in each of the satellite offices by replacing updated materials as directed.
* Ensure prior and re-authorization for supplies obtained as per the individual insurer and maintains documentation of all authorizations for services.
* Facilitates communication between clinician and physicians regarding the patients plan of treatment, as required to ensure quality, appropriate and cost effective care and utilization of supplies.
* Ensure compliance with all regulatory agencies including Medicare, Medicaid and DPH.
* Other duties as assigned
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects VNA's commitment to CARES: compassion, accountability, respect, excellence and service.
* High School diploma or equivalent.
* Minimum two (2) years' experience in an executive medical office setting.
* Excellent interpersonal skills having the ability to work independently and cooperatively in a team setting.
* Knowledge of MS Office and automated medical supply inventory system preferred.
* Must have excellent organization skills with strong attention to details