Duke University
Location: Durham,NC, USA
Date: 2025-01-01T07:02:22Z
Job Description:
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.About Duke Regional HospitalPursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.Supply Chain Associate -First Shift **The position is eligible for the $2,500 commitment bonus.**Job Code: 4602FLSA: NJob Level: C1Supervisory Responsibility: No**Work Schedule, Monday-Friday, 7 AM to 3:30 PM with rotating weekends as needed.** General Description of the Job ClassPerform duties in computerized order entry, distribution of all supplies, linen, equipment, shipping and receiving of hospital merchandise. Able to maintain good inventory management processes; meeting supply needs with prompt delivery, assuring accuracy of issues and insures the good working order and availability of equipment.Duties and Responsibilities of this LevelLevel 1 Have responsibilities in at least one of the following areas in order to ensure optimal inventory management for in-scope facilities:In accordance with established policies and procedures, Level 1 staff are required to: Distribute and restock supplies and/or linen to end users in accordance with established policies and procedures Use appropriate Supply Chain technologies (Pyxis and SAP) to document movement of suppliesPerform cycle count on a regular basis to ensure accuracy of stock levels in all areasCheck expiration dates on supplies on a regular basis and document and discard expired productsAccept and sign for deliveries from distributors as necessaryInspect shipments, enter Goods Receipts into SAP, filing packing slipsReport identified shipment discrepancies to SC onsite managementPrepare and ship out Vendor Returns, rotation of stock in all areasMove and stock supplies to appropriate shelfing locations once receiving is completeTransport shipments from loading dock to stockroom and deliver packages to appropriate purchasers. Deliver non-supply items when specified (e.g. medical gas, linen) in a timely mannerParticipate and perform mid-year and year-end inventory countsEnsure all STAT orders are completed according to specified service level agreementDemonstrate excellent customer service when interacting with end customers to address linen and/or supply questionsEnsure all Supply Chain work areas are clean and organized, including all other supply storage areas throughout the facilityProactively provide recommendations on operational efficiency improvements to Supply Chain management Level 2In addition to the responsibilities of Level 1 listed above, the Level 2 is expected to perform the following responsibilities: at least 50% of their time on a multitude of functions below. In accordance with established policies and procedures, Level 2 staff are required to:Act as a mentor/precept to all Level 1 Supply Chain Associates; act as back-up Team Lead if necessaryDemonstrate excellent customer service in all areas when interacting with our customers. Including the nursing floors and OR environment (physicians, surgery techs/nurses, Cath Lab techs/nurses or other specialty area techs/nurses) to address supply-related questions; as necessaryDeliver, manage and coordinate supplies/other products to off-site clinics and/or facilities as neededManage inventory; assist in preparations and perform annual inventory. Oversee consignment inventory and processes. May oversee inventory management of procedural areasProactively collaborate with other Supply Chain stakeholders to adjust par levels and address slow moving items based on supply usageTroubleshoot supply shortage issues and articulate known impactEffective use of the ERP system to pull reports, find products, use handheld technologies for delivery and PAR replenishment, run reports in SAP to close out daily transactionsSME (Subject Matter Expert) for the TIMS module; including receiving and documenting.Able to pull EPIC Reports and use as a tool and/or pull reports from Pyxis and analyze data to provide appropriate recommendations.Participate in PERT, OR EDIT, and VAT discussions as needed (as assigned)Vendor Management access and utilize Vendormate (as assigned)Work with customers to help reconcile invoices as neededAble to work and complete all assigned tasks with minimal supervision from Team Lead and ManagerLevel 1 & 2: General ability and willingness to perform additional job functions (within reason) that are necessary to ensure safe patient care practices as directed by supply chain management. Are required to be cross- trained and perform, when needed, in other Supply Chain related responsibilities.Working at Duke University Health System requires the ability to work cooperatively and communicate well with others to achieve organizational and team goals, to work with professional manner in responding to customers' needs and ability to work in a computerized environment.Required Qualifications at this LevelEducationHS Diploma/G.E.D. required. Some college level coursework preferred, but not required.ExperienceLevel 1 At least 1 year of work experience, including experience in one of the following areas: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control, or other comparable service line. Strongly prefer experience in a fast- paced, customer service environment. Level 2 Two years of work experience, to include experience in at least one of the following disciplines: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control or other comparable service line.Degrees, Licensure, and/or Certification Valid Driver's License - may be requiredKnowledge, Skills, and AbilitiesLevel 1Must have the ability to exert 20 to 50 pounds of force occasionally, and or 10 to 25 pounds of force frequently, and up to 10 pounds of force constantly to move objects. In this particular job the exertional requirements to push/pull the unloaded and loaded supply carts with the duty requiring up to 100 pounds of exertional force daily. Reaching, lifting, stooping and bending are frequent in daily duties. Ability to strive to improve processes to enhance services.Work cooperatively with others to achieve organizational and team goals.Ability to contribute in creating new ideas and problem solving.Possess a sense of urgency and a proactive customer service philosophyLevel 2 In addition to those above, must have: Experience using an ERP systemCompetency in inventory managementDistinguishing Characteristics of this LevelN/AJob Code: 00004602 SUPPLY CHAIN ASSOCIATEJob Level: C1Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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