Primary Recruiting Services (PRS) - Supply Chain Title: Supply Chain Support Specialist Location: Trenton, NJ Pay: $50K - 65k + Bonus Benefits: Healthcare, dental, vision, vacation, personal days, holidays/floating holidays, etc. Why you should apply:
- Up to $10k in bonuses
- Big on developing employees
- Wil get to help with new system implementations
Job Details:
- Works with logistics and supply chain on order status and tracking
- Total involvement with training, communication and development of all Customer Service personnel
- Updates and resolves order delivery issues
- Ensures all purchase orders and invoices are accurate
- Responsible for designing and implementing improved processes and operational policies
- Recommend changes to products or services to fulfill customer needs
- Review and manage Customer Service claims
- Developing and running departmental reports or customer reports
- Building relationships with logistics, warehouse, sales, and supply chain teams as well as external customers
- Meet with customers to resolve escalated order disputes/issues
Job Requirements:
- Bachelor's degree in Supply Chain Planning, Operations, Economics, Logistics preferred not required
- At least 2 year of experience in an operations support or customer service function
- Strong computer skills including MS Office and MS Excel.
- Strong interpersonal skills and the ability to relate to others in a cross-functional environment.
- Strong problem-solving skills.
- Knowledge of inventory practices and principles.