Location: Houston,TX, USA
Support Engineer - Houston
We are looking for an experienced Support Engineer to join our TE Instruments USA team in Houston, Texas. Are you a motivated and energetic individual with a technical background? Do you like to strive for excellence, and pick up wishes and needswhen providing services to customers? Then you might be the perfect colleague for us!
In this role, you will be working closely together with a team of sales, service and application specialists based in our office in Houston with guidance from our Support Manager. You will be promoting and providing outstanding customer support and be responsible for maintenance, installation and troubleshooting of our machines for the TE-USA customer base.
What do we offer
TE Instruments USA is a young, dynamic and rapidly growing organization that offers a unique work environment. Here, you will work with an ambitious yet close-knit team, united by a shared commitment to excellence and customer success. Your role will have an immediate impact, allowing you to help shape the future of our company by proposing new initiatives, strategies and tactics. You will have ownership of your own process and success, all while having the support and encouragement from our senior leadership and the entire team.
In addition, we offer a competitive salary and benefits package, including medical insurance (Blue Cross; choice of bronze, silver or gold plan) and 401k with 5% company match. You will also receive a laptop and a mobile phone.
Are you excellent at these following activities?
Our ideal colleague has
Experience in the Elemental analysis and/or Ion Chromatography would be a plus.
Besides that, you are:
English required, Spanish is a plus!
Time to meet us
When Trace Elemental Instruments was founded in 2009, it started with just four highly devoted and motivated founders. Since then, our company has grown to become a leader in the development, production, marketing, sales and support of innovative laboratory instrumentation. In 2020, we expanded by opening a subsidiary in Houston, Texas, as an extension of our Head Office in Delft, NL. TE Instruments USA LLC operates as an independent company while maintaining strong communication and support with colleagues at the Head Office. In addition to providing direct support to our customers in the USA, Western Europe, and Canada, we collaborate closely with over 50 distribution partners worldwide.
Our close-knit team is the cornerstone of our organization. We believe that collaboration and mutual respect are essential to driving the innovative spirit that defines TE Instruments. We empower our employees with the tools and support they need to excel, and we encourage creativity in every aspect of our work. By maintaining open lines of communication, we ensure that new ideas are not only heard but also embraced, helping us stay at the front line of technological advancements.
We are deeply committed to developing our people from within, providing opportunities for growth that allow our team members to take ownership of their work and step into leadership roles. This growth mindset is integral to our shared commitment to excellence and our collective drive to push boundaries. Together, we focus on achieving our goals with precision, dedication, and a unified vision. Join us, and be part of a brand that is shaping the future of analytical science with passion, innovation, and an unwavering commitment to quality.
Interested?
Please send us your resume and motivation to ...@teinstruments.com.
For any questions, please contact Angelina Koopstra at ...@teinstruments.com