Support Engineer
: Job Details :


Support Engineer

HCL Technologies

Location: all cities,TX, USA

Date: 2024-11-16T08:33:26Z

Job Description:

Job Description (Posting).

To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction. (1.) To troubleshoot and resolve tickets raised by the clients. (2.) To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc. (3.) To interface with customers for ticket clarification/resolution (4.) To update self on latest technologies and related areas

Job Description (Posting).

To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction. (1.) To troubleshoot and resolve tickets raised by the clients. (2.) To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc. (3.) To interface with customers for ticket clarification/resolution (4.) To update self on latest technologies and related areas

Job Description (Posting).

To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction. (1.) To troubleshoot and resolve tickets raised by the clients. (2.) To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc. (3.) To interface with customers for ticket clarification/resolution (4.) To update self on latest technologies and related areas

Job Description (Posting).

To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction. (1.) To troubleshoot and resolve tickets raised by the clients. (2.) To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc. (3.) To interface with customers for ticket clarification/resolution (4.) To update self on latest technologies and related areas

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