Location: Pittsfield,MA, USA
[Call Center / Remote] - Anywhere in U.S. / $40K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you'll: Answer or make calls to clients to learn about and address their needs, and provide answers to any questions or issues with products or services; Respond efficiently and accurately to users via phone, email and live chat, explaining possible best practices or solutions, and ensuring that clients feel supported and valued; Engage in active listening with users, confirm or clarify information and be able to escalate user questions and set appointments for Product Advocates or Account Managers...Hiring Fast >>