Support Service Assistant
: Job Details :


Support Service Assistant

City of Boca Raton, FL

Location: Boca Raton,FL, USA

Date: 2024-09-30T19:38:30Z

Job Description:
Salary: $23.27 - $25.60 Hourly Location : Boca Raton, FL Job Type: Full-Time Job Number: 03983 Department: Utility Services Division: Water Network 42/09501 Opening Date: 09/26/2024 Closing Date: 10/2/2024 11:59 PM Eastern FLSA: Non-Exempt Bargaining Unit: N Job DescriptionGENERAL DEFINITION OF WORK: Performs difficult clerical work undertaking a variety of assignments in a municipal office; does related work as required. Work is performed under general supervision. Essential FunctionsTYPICAL FUNCTIONS: Collects data and prepares employee reports for departmental personnel; Answers and screens telephone calls and mail directed to the department or agency; Gives information to the public or directs requests to appropriate person; Handles a variety of routine administrative or technical department or agency assignments; Processes all personnel requisitions, status forms, and evaluations, and performs associated clerical and administrative follow-up activities; Transcribes correspondence and memoranda; keeps confidential files. Maintains and updates departmental personnel shared lists and documents; Drafts letters, memoranda, reports, and other documents independently from brief instructions in conformance with policies; Sets up and maintains filing systems and office procedures; Prepares letters for hiring, firing, interview requests, resignations, retirements, reprimands, etc.; Assists in the development and tracking of departmental training initiatives; Assists in the coordination and updating of departmental standard operating procedures; and Prepares and routes Council letters and agenda items. RELATED TASKS: Makes appointments for supervisors, other personnel and members of various boards, committees, commissions, etc.; Maintains appointment calendars; Makes travel arrangements; Assists with budget forecasting and preparation as needed; Performs related tasks as required. Knowledge, Skills and AbilitiesKNOWLEDGE, SKILLS, AND ABILITIES: General knowledge of standard office practices, procedures, equipment and secretarial techniques; general knowledge of department or agency functions, organization and policies; general knowledge of business English and spelling; ability to establish and maintain effective working relationships with City officials, associates, and the general public; ability to organize and perform work independently; ability to make difficult arithmetical calculations; ability to type accurately at a rate of 35 WPM; proficient in Microsoft Office Suite. Minimum and Preferred QualificationsEDUCATION AND EXPERIENCE: Must possess an Associates degree from an accredited college (or equivalent 60 college credits) or have a minimum of three (3) years of clerical and administrative support experience. SPECIAL REQUIREMENTS: Possession of valid State of Florida Class E driver's license with no more than six (6) points in a three (3) year period. POST-OFFER BACKGROUND REQUIREMENTS: The background check process for this position may include:
  • Criminal Background Check
  • Employment Verification
  • Reference Checks
  • Motor Vehicles Report (MVR) Check
The City of Boca Raton is an Equal Opportunity, Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws. BENEFITS SUMMARY Full-Time Non-Bargaining EmployeesANNUAL LEAVE: Shall accrue prior to an employee attaining permanent status in the classified service, and may be used after six (6) months of employment at the sole discretion of the Department Head, but it shall not be paid out upon resignation or termination unless the employee has attained permanent status (one full year). The maximum accrual is 360 hours. Year of Service Accrual 0 to 5 full years 8 hours per month 5 to 10 full years 10 hours per month 10 to 15 full years 12 hours per month 15 full years and over 14 hours per month CASH OUT OF ANNUAL LEAVE: Employees who have attained permanent status shall be permitted to cash out up to forty (40) hours of accrued and unused Annual Leave, either in a single lump sum payment or two or more partial payments, each fiscal year. SICK LEAVE: 8 hours per month. Any hours in excess of 960 will be paid off annually at 50%. Upon retirement, employees with a minimum of 5 years continuous service will receive 50% of sick leave balance. Termination for reasons other than retirement shall be entitled to payment for accrued, but unused sick leave, as follows: Years of service Percentage Less than 2 full years 0% 2 to 5 full years 10% 5 to 10 full years 20% 10 full years or more 30% Retirement (normal, early or disability) 50% HEALTH INSURANCE (Premiums): Employee Medical (Base Plan) - Paid 100% by City. Employee contributions are required for the buy up employee coverage plans. Employee Dental (DHMO or Basic PPO Plan) & Vision (Basic Plan) paid 100% by City. Employee contributions are required for the Employee + Dependent(s) for the Medical, Dental, & Vision Plan. CONTINUOUS SERVICE BENEFIT: As of December 1 each year - Paid during the month of December. Year of Service Benefit 5 to 10 full years $600 annually 10 to 15 full years $800 annually 15 full years and over $1,100 annually RETIREMENT PLANS: The two pension/retirement options are listed below:
  • An option to enroll in a Defined Contribution Retirement Plan. The Defined Contribution Retirement Plan will not require a mandatory contribution. The City will contribute seven (7%) percent of the annual base wages annually. The vesting period for this plan shall be one (1) year from date of hire in the classified service, which coincides with your one-year probationary period.
  • An option to enroll in a Defined Benefit Retirement Plan option is available. There is a ten (10) year vesting period with a multiplier of 2.00% at normal retirement and a mandatory seven and three-quarters (7.75%) percent employee contribution.
  • The two (2) options will be fully explained prior to an irrevocable selection.
Optional: 457 Deferred Compensation Savings Plan is available. HOLIDAYS: 14 per year: 11 recognized holidays and 3 floating days which are allocated for the fiscal year beginning October 1, to all 8 hour per day employees. Employees hired between October 1 and March 31 shall receive 3 floating holidays. Employees hired between April 1 and September 30 shall receive 1.5 floating holidays. Floating holidays must be used within the fiscal year. Non-task employees working 10-hour days receive 10, 10-hour paid holidays but do not receive floating holidays. FUNERAL LEAVE: Up to 3 workdays - In State; Up to 5 workdays - Out of State TUITION REIMBURSEMENT: Full-time employees are eligible for tuition reimbursement as outlined in the City's Tuition Reimbursement Policy which is available in Human Resources and subject to the availability of departmental funds. MILITARY LEAVE: Members in military reserve units who attend annual training are entitled to paid leave not to exceed 30 days each calendar year. EAP: Employees, spouses, and eligible dependents have access to five (5) face-to-face sessions with a counselor through Cigna's Employee Assistance Program (EAP). Services include assistance with legal, financial, parenting, elder care, pet care, and identity theft. 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
  • Yes
  • No
02 Do you possess a valid State of Florida Class E driver's license with no more than six (6) points in the last three (3) years prior to employment?
  • Yes
  • No
03 What is the highest level of education that you have completed? NOTE: Proof of education is a required condition of employment.
  • Less than High School
  • High School Diploma or GED
  • Trade or Vocational School
  • Associates Degree or 60 credits of college courses
  • Bachelors Degree
  • Masters Degree
04 What area of study is your education? 05 How much experience do you have in performing clerical and administrative support roles?
  • No previous experience
  • Less than 3 years of experience
  • 3 years of experience or more
06 Please briefly describe your experience in performing clerical and administrative support roles.This experience must be clearly listed on your application work history. NOTE: See Resume will not be considered as a valid response. If you have no previous experience, please state N/A 07 What is your proficiency in using computerized maintenance management systems (CMMS)?
  • None
  • Fundamental Awareness (basic knowledge)
  • Novice (limited experience)
  • Intermediate (practical application)
  • Advanced (applied theory)
  • Expert (recognized authority)
08 What is your proficiency in using Microsoft Office Products?
  • None
  • Fundamental Awareness (basic knowledge)
  • Novice (limited experience)
  • Intermediate (practical application)
  • Advanced (applied theory)
  • Expert (recognized authority)
09 To be considered for employment with the City of Boca Raton, applicants must provide at least ten (10) years of continuous history. Did you account for the last ten (10) year period including all employment, periods of inactivity, school and/or retirement?
  • Yes
  • No
Required Question
Apply Now!

Similar Jobs (0)