Support Specialist 1
: Job Details :


Support Specialist 1

Mason County, WA

Location: Shelton,WA, USA

Date: 2024-09-20T12:25:16Z

Job Description:
Salary : $43,058.64 - $54,871.92 AnnuallyLocation : Mason County, WAJob Type: Full-TimeJob Number: 202300022Department: SheriffOpening Date: 06/06/2023FLSA: Non-ExemptBargaining Unit: 12Any one position may not include all of the duties listed nor do the listed examples include all tasks, which may be found in positions of this class.Please review the full position description for additional information. Description PLEASE NOTE: All interested applicants MUST complete a personal history statement (PHS) on the Public Safety Testing website. REQUIRED documents in addition to the completed application:Waiver & Authorization to Release Information Form OPTIONAL for a completed application: Veteran's Scoring Criteria Status DeclarationProvides a variety of specialized administrative support services in a law enforcement agency under general supervision. Provides assistance to the public, law enforcement, and court employees and performs various office support work in person, over the phone, and through written correspondence. Work involves a variety of support services tasks providing timely, reliable, and accurate information; processing a variety of records, court documents, and other paperwork; entering, validating, and correcting information in various computer systems. This class specification reflects the general concept and intent of the classification and should not be construed as a detailed statement of all the work requirements that may be inherent in a position. Examples of Duties Responsible for independently accomplishing daily objectives of a specialized enforcement or compliance support function. Interacts with Mason County Sheriff's Office employees, correction officers, law enforcement agencies, court officials, prosecutor's office, and the public on issues in assigned duty areas. Reviews and processes time sensitive legal documents from criminal justice, social services, professional organizations, citizens, and public disclosure requests to ensure accuracy, completeness, and legal compliance with federal and state laws and sheriff's office policy. Initiates legal documents as needed. Clarifies, and/or provides guidance on Revised Codes of Washington, various types of court orders, subpoenas, affidavits and other legal documents to assist officer(s) in the field in determining proper legal course of action.Answers inquiries and receives requests for service from citizens and staff by phone, mail, fax, and in person. Provides information and instructions or makes contacts and referrals to persons and organizations. Processes permits and legal documents as needed, which may include various types of court orders, subpoenas, affidavits, warrants and other legal documents and may include cash handling. Administrative support to the Sheriff, his Command Staff and/or other leadership as needed. Regular, reliable and punctual attendance.This position may at times experience highly stressful situations in the process of resolving problems under strict deadlines. This position is expected to function with considerable independence and have latitude in exercising independent judgment within the framework of existing policies and procedures. Work is reviewed periodically for adequacy and accuracy of records, reports and functions. DISTINGUISHING FEATURESThe Support Specialist 1 works with a variety of complex software and legal systems on a daily basis including multiple Mason County systems, jail systems, and state and federal reporting systems. The Support Specialist 1 class is distinguished from the Support Specialist 2 & 3 classifications by their emphasis on learning and becoming proficient in the various tasks and functions of the position to which they are assigned. Support Specialist I's will generally work under closer supervision with less independence until proficiency is acquired. Minimum Qualifications
  • Must be at least 21 years of age at time of appointment.
  • Pursuant to RCW 41.14.100, must be a US citizen or a lawful permanent resident and be able to speak, read, and write the English language.
  • Must possess a high school diploma or GED.
  • Acceptable score on Civil Service skills examinations
  • One year of office support experience, preferably in a law enforcement, court, or legal office.
Please view the Mason County Sheriff's Office Employment Standards for requirements. LICENSES, CERTIFICATES AND OTHER REQUIREMENTSRequired to pass a background investigation, which includes a polygraph exam and behavioral assessments.If you drive to and from work and/or for any work-related matter you must possess a valid Washington State Driver's License and vehicle insurance or request and approved reasonable accommodation. Supplemental InformationCOUNTY PROVIDED REQUIRED TRAINING FOR THIS POSITIONSexual Harassment & Discrimination Smart Risk Management Slip, Trip and Fall Safe Lifting Practices FEMA IS-907-Active ShooterREGULAR MONITORED DRIVER: NoWorking Conditions Work is generally performed indoors in an office environment, both in the Sheriff's Office and the corrections facility. Lifting may be required, usually not in excess of 50 pounds. May be required to deliver items and operate county vehicles. Duties may include interaction with individuals who may be hostile or angry. Knowledge of
  • General office practices and procedures.
  • Computers and other office equipment.
  • Sheriff's Office related documents, procedures and terminology.
  • Basic mathematical concepts.
Ability to
  • Learn Sheriff's Office software to successfully perform the essential job functions of the position.
  • Follow oral and written instructions.
  • Handle sensitive information with a high degree of confidentiality,
  • Deal with difficult and potentially volatile persons in a professional and calm manner,
  • Establish and maintain effective working relationships with co-workers, supervisors, Public Officials and the public.
  • Keyboard accurately and quickly.
  • Communicate effectively both orally and in writing, with individuals and groups regarding complex or sensitive issues or regulations
  • Set up and maintain a variety of files.
  • Sit or stand for long periods of time.
  • Multi task at a high level while performing the essential functions of the job.
  • Work under pressure and meet deadlines.
  • Operate standard office machines and equipment.
  • Maintain the confidentiality of sensitive and confidential information.
  • Physical ability to perform the essential functions of the job.
Health Insurance - Regular full-time employees and their qualifying dependents are eligible for medical, dental, & vision insurance coverage. Some regular part-time employees may receive the same coverage. Employees may partially contribute premiums depending upon the type of coverage selected.Retirement Plan - All regular employees are enrolled in the , Washington State Public Employees' Retirement System (PERS), Public Safety Employees' Retirement System (PSERS), or Law Enforcement Officers' (LEOFF) Retirement System. The County and employees contribute jointly to the plans.Paid Leave - Sick leave, holidays, and vacation are provided in accordance with the County policy or union contracts. Vacation accrual rates increase at regular intervals based on length of service with the County. Life / AD&D Plan - County paid basic life and AD&D insurance.Employee Assistance Program - EAP is available 24/7 and covers employees, spouses, domestic partners, and children up to age 26. The EAP is here to help when you're facing issues that interfere with your health, well-being, and productivity at home or at work.Educational Assistance - The County may reimburse full-time regular employees for education costs for courses approved by their Elected Official or Department Head. Approval for reimbursement will be dependent upon the course and its relevance to the employee' s current position.Longevity - The County provides additional monthly compensation for eligible employees to recognize continuous length of service as a county employee.Work Environment - Mason County maintains a drug-free work environment and prohibits smoking in all County buildings.Affirmative Action/Equal Employment Opportunity - Mason County is an equal opportunity employer, committed to fair employment practices and does not unlawfully discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran's status, disability, or any other bias prohibited by federal, state or local law.Accommodation - Applicants with a disability requiring accommodation during the selection process should notify the Human Resources Department at (360) ###-#### Ext. 290.01 I am able to provide each of the following, if hired.* Birth Certificate or naturalization papers, or permanent resident card* High School Diploma or GED (General Educational Development) Test - High School Equivalency Diploma* Washington State Driver's License (prior to appointment)* Read, Write, and Speak English
  • Yes
  • No
02 I have not used used steroids in the last 24 months, nor have I used any other illegal drug use in the last 5 years other than steroids.
  • True
  • False
03 I do not have a felony conviction as an adult.
  • True
  • False
04 I have not had illegal sexual relations with a minor.
  • True
  • False
05 I do not have a domestic violence conviction.
  • True
  • False
06 I have not used a prostitute within the last 5 years.
  • True
  • False
07 I have not received a DUI conviction in the last 5 years.
  • True
  • False
08 I have not had excessive use of marijuana in the last 3 years.
  • True
  • False
09 MILITARY STATUS:Have you served in the United States military services?
  • Yes
  • No
10 If you answered YES that you served in the United States military services, please list:A) BranchB) Date InC) Date Out. 11 Do you claim Veterans Preference Points? If yes, complete Veteran's Scoring Criteria Status Declaration Form.
  • Yes
  • No
12 Have you previously taken a Civil Service exam for any Mason County Civil Service positions?
  • Yes
  • No
13 Have you now or have you ever been employed by Mason County?
  • Yes
  • No
14 The Mason County Sheriff's Office places GREAT emphasis on integrity. A criminal record will not automatically disqualify your application, but lying about your record will. Please be honest as you complete your application.Have you ever been cited or convicted for any offense, violation of any statute or ordinance, law, or regulations by civil or military authorities?
  • Yes
  • No
15 If you answered YES that you have been cited or convicted for any offense, violation of any statue or ordinance, law, or regulation by civil or military authorities, please describe:A) DateB) LocationC) Arresting AgencyD) Original ChargeE) Reduced ToF) Disposition/Court Action 16 If you answered YES that you have a traffic citation(s) you have received during the past five (5) years. Please list:A) DateB) LocationC) Issuing AgencyD) ChargeE) Reduced ToF) Disposition 17 I have read the Mason County Sheriff's Office Employment Standards. I meet the mandatory requirements and do not have any automatic removal factors that are listed, which would be cause for removal.
  • True
  • False
Required Question
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