Location: Millington,TN, USA
Job Requirements: Location: Memphis, TN Duration: Contract with possible extension Do candidates need to be local to interview? Yes If not, will they be required onsite? Yes This is not a call center helpdesk position. This person will be traveling to auction sites, assisting with desktop/deskside support. We are not looking for people who are doing call center helpdesk duties. High school degree Required 2 - 4 years of working experience Working experience supporting end-user computing devices Working experience troubleshooting Windows and Mac operating systems Working experience troubleshooting mobile operating systems (iOS and Android) Working experience working with a ticket management/service desk system Working experience in an ITIL-based environment Working experience as a participant in a change management process Working experience of Microsoft Office products Technical certifications such as A, Network, MCP, MCDST Desirable: Tech. certification Apple Certified Support Professional (ACSP)