Location: Memphis,TN, USA
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Support Technician
Location(s): Memphis, TN
Job Requirements:* This is not a call center helpdesk position. * This person will be traveling to auction sites, assisting with desktop/deskside support. * We are not looking for people who are doing call center helpdesk duties. * High school degree Required * 2 - 4 years of working experience * Working experience supporting end-user computing devices * Working experience troubleshooting Windows and Mac operating systems * Working experience troubleshooting mobile operating systems (iOS and Android) * Working experience working with a ticket management/service desk system * Working experience in an ITIL-based environment * Working experience as a participant in a change management process * Working experience of Microsoft Office products * Technical certifications such as A+, Network+, MCP, MCDSTDesirable: * Tech. certification * Apple Certified Support Professional (ACSP)Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.