Support Technician
: Job Details :

Support Technician On-Site Required**MUST be local to Tyler, TX area and be open to work 5 days a week on-site** Long-Term Opportunity The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures. Identifies network problems when they relate to personal (desktop or laptop) computers. Provides technical support, training, process creation and leading various project efforts, and is an exceptional local leader and mentor to junior TechniciansThe workers' responsibilities and skills must include:WORKER SKILLS AND QUALIFICATIONS (Required)Minimum (Required): insert specific minimum skills for this Contract Position)YearsSkills/Experience4Experience providing white-glove executive level support5Experience providing end-user support5Experience in supporting personal computer hardware and routine software installation5Experience troubleshooting IT hardware and peripherals in a enterprise environment5Experience support Microsoft Productivity tools such as Office 365 and MS Teams4Experience support video tele-conferencing solutions such as Cisco WebexPreferred (Optional): insert specific preferred skills for this Contract Position)YearsSkills/Experience5Experience creating technical knowledge articles4Experience utilizing ServiceNow in a support environment5Working in a multi-vendor environment for support operationsBackground Check :YesNotes :Selling points for candidate :Project Verification Info :Candidate must be your W2 Employee :YesExclusive to Apex :YesFace to face interview required :NoCandidate must be local :YesCandidate must be authorized to work without sponsorship ::NoInterview times set :YesType of project :Master Job Title :Branch Code :