Surveillance Agent
: Job Details :

ESSENTIAL JOB FUNCTIONS:* Has knowledge of all slot/game's procedures and Title 31 of Virginia State Gaming Commission.* Ensures all surveillance equipment is operating at start of shift, during shift and completion of shift.* Maintains all logs and ensures accuracy of log entries.* Maintains confidentiality of all Hotel/Casino information.* Reports all incidents observed on shift to the Director of Surveillance, Surveillance Manager, or on-shift Surveillance Supervisor* Communicates incidents to pit personnel by phone.* Endorses the business objectives, ethics, and values of Caesars's Entertainment Inc.* Operates a closed-circuit television (CCTV) system to monitors casino activities and prepares reports and logs.* Assist with training of new employees.EDUCATION and/or EXPERIENCE:* One year of games surveillance experience preferred.* Prior experience in a security, casino, or surveillance related field preferred.* Neat, professional appearance with good personal hygiene.* Friendly, outgoing personality.* Must be 21 years of age.* Ability to interface effectively with the public and co-workers.* High school diploma or equivalent required. Some college preferred.* Be able to satisfactorily complete a 90-day surveillance training program.* Knowledge of all Casino/Hotel operations preferred.* Strong communication skills required, both verbal and written.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:* Must be able to work a flexible schedule including evenings, weekends, holidays, and on an as needed basis.* Must be able to work in a very fast paced environment.* Must be able to speak, read, write, and understand English.* Must be able to tolerate areas containing secondhand smoke.* Ability to maintain regular, predictable attendance according to schedule.* Must be able to handle large amounts of information and take the best action necessary to correct the situation.* Requires all forms of dexterity and mobility throughout all shifts.* Use of office equipment and computers.* Ongoing games protection training.* Must be able to interact with other departments, law enforcement and court personnel.* Must be able to obtain and possess a VA Gaming License from the VA Lottery.