OUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success. PROGRAM DESIGN: Roads to Success (RTS) facilitates a variety of youth programs including after-school, summer camps, retreats, conferences and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are. PRIMARY FUNCTION: The worksite monitors are an essential role in monitoring and documenting participant's internship efforts during Summer Youth Employment Program (SYEP) ORGANIZATIONAL ROLE: Supervisor: Program Director Supervises: Participants between the age of 16-24 Hours: 20 hours a week March thru June; 35 hours a week and July thru August Compensation: $23- $25 per hour based on experience ESSENTIAL FUNCTIONS:
- Support any ongoing efforts to collect program-required documents at their assigned worksites
- prioritize assignments to meet weekly goals
- The candidate must have a proven track record in customer service
- Travel within the 5 boroughs to conduct site visits
- Submit weekly detailed Monitoring logs in YEPS.
- Collect timesheets every week and ensure completion with accuracy
- Cooperate and maintain a working relationship with the assigned worksite supervisors
- Communicate with the Program Director regarding any conflicts with worksite assignments
- Attend all related meetings, trainings, and supervisions as required
KNOWLEDGE & ABILITIES:
- Effective communications skills, both oral and written form;
- Excellent organizational skills essential to maintain accurate records;
- Ability to multi-task and meet deadlines;
- Interact professionally with participants, staff, clients and community partners in a professional manner;
- Work collaboratively with other team members to meet common goals;
- Sensitivity and awareness to different cultures
- Always conduct himself/herself as a professional as per RTS policy on conduct, appearance and adherence to the overall organizational policy
- Proficient Microsoft Office Suite computer knowledge (Excel, PowerPoint) and Adobe
QUALIFICATIONS:
- Bachelor's degree in Social Work, Human Services, or a related field; a Master's degree is preferred.
- Minimum of 3 years of experience in benefits administration, social services, or a related field.
- Deep understanding of public benefit programs.
- Strong communication, organizational, and interpersonal skills.
- Proficiency in data management and reporting systems.
- Experience in crisis intervention and support.
WORKING CONDITIONS
- Work takes place in one or more school buildings, which may require climbing stairs.
- Typical job hours are 9 am -5 pm, Monday - Friday, and events will take place during occasional nights and weekends.
- Travel via public transportation or car may be required throughout NYC.
COMPETENCIES
- Comprehensive cohort management which includes assessing needs, monitoring notes, and evaluating outcomes to ensure effective support for participants.
- Adopts a Systematic Approach to Embrace Best Practices
- Create and nurture a safe, inclusive, and welcoming environment that prioritizes the safety and emotional well-being of all participants.
- Ability to manage program participants and nurture professional growth and development
- Efficiently manage operational systems for effective notes and documenting
- Ability to build and sustain collaborative relationships with multiple stakeholders
- Advocates on Behalf of the Team and its Goals
- Represent the program, its participants, staff, and families at various levels, advocating for their needs and the program's success.
EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodations. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.