Job Title: Sys Admin 4 (ONSITE)
Location: Staunton, VA
Duration: 12+ Months
Job Description: Requires experience, creativity, and multi-tasking to achieve department service and support objectives independently and collaboratively for the Transportation Operations Center.
- 5-7 years of experience in the field or related subject matter area.
- Responds to Tier 1 support requests.
- Provides exceptional customer service.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break/fix requests associated with end user resources.
- Configures and deploys new/replacement Linux (REDHAT) and Windows Operating Systems Servers.
- Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors system resources for server/service anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of changes.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.
Skills: SkillRequired / DesiredAmountof ExperienceLinux (REDHAT)/Windows Operating SystemsRequired5YearsDesktop/Server ApplicationsRequired5YearsVirtualizationRequired5YearsExperience with Active Directory AdministrationRequired3YearsGeneral NetworkRequired5YearsBackup and RecoveryRequired5YearsExperience with Video Management SystemsDesired2YearsMicrosoft OfficeRequired5YearsCybersecurityRequired2YearsGeneral DatabaseRequired5YearsAudio-Video SupportNice to have2YearsMicrosoft CertificationDesired3YearsHelp Desk SupportRequired7Years