Syspro experience is a MUST.
Summary:
The Syspro Business Analyst who will interface with the business to assess and implement operational opportunities for the company's ERP system. Their main task is to evaluate, troubleshoot and resolve reported queries (“events”). The business analyst will be one of the primary contacts for Syspro and will work closely with the Manager of Enterprise Solutions to propose improvements to the Syspro business system, related business processes and report progress on various projects. The Syspro Business Analyst will be responsible for championing best practices and usage of Syspro.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Manages and supports our ERP software – Syspro.Provides second level user support of Syspro and/or other integrated systems.Provides “ownership” of problem thru final resolution.Assists in identifying and quantifying project risks and opportunities.Develops and implements test plans, assuring quality in all project deliverables.Drive continuous improvement in business processes and increase operational efficiencies.Analyze, implement, and support both new and existing system modules, integrations, and related business systems.Tests and applies patches/upgrades on a regular basis working closely with end users.Works closely with project teams in gathering requirements, standing up and configuring the platform.Other duties can be assigned based on company needs and employee capabilities.Competencies:
Problem Solving/Analytical SkillsEthical ConductStrong attention to DetailProficient in Word/ExcelExcellent oral/written communication skillsPlanning and organizingRequired Skills / Abilities:
Experience using an ERP solution, preferably Syspro.Experience with database query languages such as SQL.Conversant with programming languages such as vb.netResponsible for coaching and end user training.Develop end user documentation and training material.Create, implement, and ensure adherence to user permissions policy.Act as the champion for the applicable system(s), ensuring that we are fully utilizing our assets and that we are following best practices.Understanding of the software development lifecycle and methodologies.Read and write in the English language.Interact effectively with people at all levels of the organization.Travel:
There may be occasional local day travel or overnight travel as it relates to training activities or support of assigned plants/locations.
Required Education and Experience:
Bachelor's degree in in Computer Science or IT related field, or equivalent work experience and/or education.3+ years' experience with SysproPreferred Education and Experience:
Strong SQL skills (complex queries on relational databases, stored procedures, automation).PowerBI, DAX basics and report design