TITLE: SYSTEM ADMINISTRATOR WHO WE ARE: Indianapolis Public Schools (IPS) is a student-focused, innovative educational organization committed to academic excellence. Our mission is to empower and educate all students to think critically, creatively, and responsibly, embrace diversity, and pursue their dreams with a purpose. We are a family of excellent public schools where every student has the opportunity to succeed and the power to create their future. Led by forward-thinking leadership and our commitment to prioritizing students, racial equity, and authentic engagement with our families, team members, and communities, our staff have diverse opportunities to develop their careers in a challenging but rewarding environment. We are an organization for people who are passionate about education and committed to the Indianapolis community. SUMMARY OF OPPORTUNITY: The IPS System Administrator allows supporting a diverse work environment with individuals and various platforms. You will have the opportunity to work on an enterprise-size network with various software packages that will give you a wealth of multiple experiences. WHAT YOU'LL DO: The following outlines what your core duties and responsibilities will be for this position and provides a sample overview of what your day-to-day may look like. Core Duties and Responsibilities We are looking for excellent people who have diverse backgrounds and experiences, are inspired by our vision, and are energized by creating technical infrastructure to support our district. This position will play a critical role in implementing and iterating new or existing platforms and products to support the district's strategic plan. You'll be right at home here if you learn from failure and overcome adversity, cultivate strong relationships, and push yourself, your work, and the people around you to the next level. To succeed as a member of Team IPS, we expect this individual to:
- Be a strong strategic and analytical thinker. You are a natural problem solver who can efficiently grasp and act on a big picture, quickly analyze the root causes, and define new ways forward. Your ability to chart a clear course, juggle many tasks, and work efficiently in a fast-paced environment will bring clarity to the complex projects you lead.
- Embrace a fast-moving organization. Deadlines, changing priorities, and new projects don't overwhelm you or the quality of your work. Instead, they inspire you to rise to the occasion. Your vision for district systems will facilitate connections, collaboration, and communication across diverse platforms. You will create and maintain infrastructure and platforms that empower end-users and remove challenges preventing the team from flourishing.
- Deliver crisp, clear messages. Your communications are articulate and concise in writing or on the phone. You understand your audience and know how to distill technical content quickly and tactfully with ease and finesse.
- The balance end-user needs with technical function. You'll regularly interact with stakeholders representing diverse needs and specifications for the tools you work with. It would be best to excel at troubleshooting and maintaining in a diverse environment.
- Be willing to step up to the plate. You're eager to contribute and learn and ready to help identify solutions independently.
Have an unwavering belief that ALL children can learn. A passion for education is essential to being successful in this role. All the work we do across the district is in support of students. Day In the Life Overview On a regular day, as the System Administrator, you might: Administers a defined set of technologies and the servers and operating systems upon which they reside. Each Systems Administrator is assigned a set of technologies. Technologies supported by the Systems Administration team include File and Print, Office365, Google Docs, Microsoft Azure, Access Management, Active Directory, Internet Content Filtering, Policy and Remote Software Deployment, Security Awareness, Linux Server, Windows Server, MacOS Server, Google Applications, Storage, VMWare, ERP (Munis), Student Information System, Library Management, Structure Query Language (SQL) Servers and various Caching Server Technologies.
- Designs, tests, installs, configures, upgrades, and maintains applications, operating systems, utilities, and hardware in both on-premise and cloud environments work with the applications owners and the cybersecurity team to ensure the integrity of the district systems and data.
- Maintains server capacity in a significantly virtualized environment. Spins up new virtualized servers as needed.
- Work with outside partners and vendors in integrating and implementing their applications in the IPS data center or cloud base environment.
- Installs new physical servers, storage, or network-based appliances in the data center or cloud base environment
- Teams with other systems analysts and digital strategy professionals to improve, integrate, and manage access across technologies.
- Analyzes usage and transaction logs to identify opportunities to increase system performance-Troubleshoots and repairs application performance issues.
- Stays current on the latest technologies in the market regarding the assigned technology portfolio. Research, evaluate and recommend changes needed to keep current.
- Creates and maintains documentation on the environment.
- Responds to user requests and issue reports utilizing a ticket management system.
- Follows digital strategy policies and industry best practices for change management and data, application, and system security as laid out by the cybersecurity team.
- Be on-call when an issue arises during a set period of time.
WHAT YOU'll BRING: SKILLS AND MINDSETS As an ideal candidate for this role, you will be able to achieve the following:
- Self-Starter can complete tasks, projects and coordinate with the digital strategy team, operations, and customers.
- A willingness to be part of a team that will be able to troubleshoot not only the technology but how to communicate with teammates, partners, and vendors.
- By thinking outside the box for innovative ways to get things down in the ever-evolving world of technology.
- Have the ability to share the information with others and guide them on the use of the process.
- Understand that fixing the technology is really about helping the end-user.
EDUCATION, CERTIFICATION, AND LICENSURE REQUIREMENTS Associate Degree in Information Technology or three years of experience in the A+ Certifications VMWare Certifications a plus Microsoft Windows Server 2016+ Certifications a Plus Microsoft Azure Certification a Plus Microsoft SQL Certification a plus FLSA CLASSIFICATION: Non-Exempt ELIGIBILITY FOR REMOTE WORK: Yes, but there are times that the work will require on-site. PHYSICAL REQUIREMENTS: The physical requirements described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 50 pounds. EEOC STATEMENT: Indianapolis Public Schools, in accordance with its nondiscrimination policies, will not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, homelessness or any other legally recognized protected basis under federal, state or local laws, regulations, or ordinances. Indianapolis Public Schools does not tolerate any form of retaliation or bias-based intimidation, threat, or harassment that demeans individuals' dignity or interferes with their ability to learn or work. DISCLAIMER: Essential functions, as defined under the Americans with Disabilities Act, may include any of the above representative duties, knowledge, and skills. This job description is illustrative only, and is not a comprehensive list of all essential functions and duties performed by the occupant of this position. Factors such as regular and punctual attendance are not routinely listed in job descriptions, but are an essential function.