Wyetech Llc
Location: all cities,MD, USA
Date: 2024-12-12T08:28:40Z
Job Description:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.CapabilitiesExperience shall include installation, configuration, and networking of UNIX and/or NT based platforms.Creating, modifying and deleting user accounts, performing system back-ups, and maintaining system configuration files.Individual shall have a fundamental understanding of operating systems and be familiar with either UNIX or NT commands or utilities at the user level.Experience shall include the installation and configuration of hardware, operating systems, and commercial software packages. Individual shall be able to develop and implement enterprise backup/recovery strategies, server configuration and consolidation, and verification of the health and status of the entire IT infrastructure.Individual shall be able to provide support for enterprise services such as DNS, NFS, e-mail services, security protection mechanisms, and the interoperability of UNIX and NT based systems.Required QualificationsTS/SCI with Agency Appropriate PolygraphBachelor's Degree in Computer Science or related field, and have ten (10) years of demonstrable experience in system administration and support of a large client-server based IT enterprise.Or the individual shall have five (5) years of full time computer science work that can be substituted for the Bachelor's Degree, and have ten (10) years of demonstrable experience in system administration and support of a large client-server based IT enterprise.An industry recognized professional certification may substitute as one year experience.Required Technical SkillsSGI IRIX based Operating SystemSGI systems with direct attached and FC SAN attached storageNetwork Appliance clustered servers with direct attached and FC SAN storageNetwork Appliance and SGI IRIX supported applicationsMultivendor clustered filesystems such as GPFS, LustreBrocade FC switch networkEnterprise class arraysSolid State Disk (SSD)NFS/CIFS based server/storage applianceHPSEData Domain and similar deduplication productsCloud based storage solutions such as HADOOP, and IBM BigInsightsTrouble ticket management utilizing Remedy*IAT Level II Certification Required*Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.#J-18808-Ljbffr
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