At Velan Studios, we foster a culture of curiosity. Our games embrace diversity and are fueled by the adventurous spirit of our team. We are the creative minds behind titles like Mario Kart Live: Home Circuit, Knockout City, Hot Wheels Rift Rally, Midnight Murder Club as well as the VR game Bounce Arcade, and our journey continues! Our studio's mission is to pioneer groundbreaking gaming experiences and reimagine play in new ways. We're committed to pushing the boundaries of traditional gaming, blurring the lines between reality and fantasy, and revolutionizing the industry one game at a time. About the Role One of the guiding principles of our studio is to strive for unconventional excellence, and our approach to IT is no exception. We are looking for an IT enthusiast to support the operations of our studio. You will be on the front line of IT support for our developers, finding solutions to minimize downtime and optimize the team's effectiveness. You'll work closely with the development team to ensure that no IT issue stands in the way of achieving their creative vision. Responsibilities
- Quickly diagnose IT issues and identify solutions for developers.
- Document solutions to novel IT issues.
- Build PCs, install hardware, and track inventory
- Support the deployment, monitoring, and maintenance of IT systems.
- Be responsive, articulate, and keep stakeholders informed.
RequirementsRequirements & Qualifications
- Bachelor's degree in Computer Science, IT, or equivalent experience.
- Mastery of a range of operating systems. Minimally Windows, Linux, and OSX.
- Functional experience with managed network hardware.
- Experience with open-source server software.
- Experience with virtualization, ideally Citrix.
Extra Credit
- 5+ years of experience in an information technology role.
- Experience with Active Directory or similar directory services.
- Scripting experience. Ideally PowerShell, Python, Perl, and/or Bash.
- Experience with Microsoft 365 services.
- Experience with VCS. Perforce is a plus.
- Experience building PCs. Recent experience preferred.
- Cisco certification.
The salary for this position is typically within the range specified below* per year. Please note that the actual base pay may vary based on factors such as your qualifications, skills, experience, and other relevant considerations. In addition to your salary, our comprehensive compensation package includes various perks, such as potential annual bonuses (though they are not guaranteed), health, dental, vision, life, and disability insurance, a retirement savings plan, paid holidays, and flexible time-off benefits. *Range: $55,000. - $75,000. annually We're thrilled that you're considering joining our team. We want to let you know that candidates who can work onsite in our Troy, NY studio are highly preferred. We believe that working together in person can foster better collaboration and creativity, and we're excited about the opportunity to have you right here with us. Velan Studios is made up of a team of remote, hybrid, and onsite employees, with hybrid and onsite team members operating from our Troy, NY office. Velan Studios is dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about a role but your experience doesn't align perfectly, we encourage you to submit a General Application. Velan Studios is an equal opportunity employer that is committed to inclusion, diversity, and providing a workplace free from discrimination and harassment. We seek to create a work culture that matches the diversity of our players.