Follett Content Solutions has been a trusted partner for educators since 1873! We support our educators that touch more than 45 million students worldwide. Follett Content Solutions helps build a diverse collection of print and digital resources to support every student. We are currently hiring for a Manager, Marketing Strategy. This position is an exempt full-time position located in McHenry, IL. We offer a hybrid work schedule with 3 days in the office and 2 remote days. We will consider remote for the right candidate. We offer 401k and company matching up to 4%, Benefits and Unlimited Paid Time Off to name a few. Position Overview: The Systems Administrator will be responsible for managing and maintaining our company's IT infrastructure, ensuring optimal performance, security, and availability of systems and networks. This role requires a proactive individual with strong problem-solving skills and the ability to work independently in a fast-paced environment. Key Responsibilities:
- Support and maintain IT infrastructure and security monitoring tools and act as triage for systems alert to maintain connectivity in business operations.
- Install and configure software, hardware, network, and security systems.
- Processes offboarding & onboarding requests.
- Independently works with vendors and system engineers to discuss and correct recurring problems with equipment, applications, and carrier services.
- Maintain documentation and repositories for IT infrastructure and security systems.
- Engage with customers in order to resolve reported system problems within IT infrastructure and security systems.
- Proactively seek out ways to improve the efficiency, security, and cost effectiveness of day-to-day operations.
- Work off-hours (nights, weekends) for systems upgrades and maintenance and project releases as needed.
- Owns plans for estimate, track and report on projects.
Requirements:
- 3-5 years of experience
- Bachelors degree or equivalent
- Minimum 1 year of working direct with/supporting similar hardware
- Advanced computer skills
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, national origin, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law. As an Equal Opportunity Employer, we are committed to providing reasonable accommodations to job applicants with disabilities. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email or phone.
- Email: Send request to ...@follettcontent.com
- Phone: Request assistance by calling 800.###.#### x45130
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