This role is for one of our umbrella companies: NetXperts in Walnut Creek, CA
Job Title: Systems Administrator
Location: Walnut Creek, CA (This position is onsite full time, at customer facility in SF/Bay area)
About Us: At NetXperts, we are dedicated to revolutionizing the networking and security landscape for public sector clients across California. Specializing in the technological infrastructure of airports, colleges, and transportation systems, we are committed to delivering innovative solutions and exceptional service that drive operational excellence and success. NetXperts is backed by investment firm Worklyn Partners.
Position Overview: NetXperts is looking for a Systems Administrator to join our team! As a Systems Administrator you will work alongside NetXperts engineers to provide world class services to customers by installing, configuring, and troubleshooting various network environments (LAN/WAN/WLAN). This role requires a strong understanding of computer networking, system architecture, and various software tools to enhance operational efficiency. To be effective, you will need to work on individual tasks in a team setting, be self-disciplined, and communicate clearly with both technical and non-technical personnel and clients.
Job Description:
- Provide system administration and support for Windows Active Directory, DNS (Windows and BIND), Internet, wireless, media players and computer(s) and associated software
- Perform, add, remove and changes in the network devices, Data center devices and window servers
- Create and maintain user and system documentation
- Desktop support – hardware is up to par between SOC and needs for the client
- Communicate with internal and external groups to solve problems during an outage
- Pursue network engineering certifications at the direction of the engineering manager
- Perform on site work under the supervision of a remote senior engineer. assisting with maintenance, upgrades, and testing of IT networks
- Create and update technical documentation (server configuration, backup and recovery procedures)
- Write documentation for the daily operation (server configuration, perform backup and recovery procedures)
- IDF clean ups – removing hardware from IDFs
Education and Professional Qualifications:
- Bachelor's degree in a relevant discipline (Computer Information Systems, Information System Technologies, Management Information Systems)
- 3+ years in a related field, preferably in professional services and/or MSP industry
Required Knowledge and Skills:
- Technical proficiency in multiple areas including security, networking, administration, and hardware
- Customer facing skills a must
- Leadership in a team environment and fostering client relationships
- Active Directory
- AD GPOs, Desktop support, troubleshooting
- Previous consulting experience a plus
- CCNA preferred
- Must be able to stand, move, and lift up-to 50 pounds or more as part of the job requirements
- Previous experience in network engineering as an engineer, network admin, system admin or a similar role
- Able to troubleshoot desktop, server and printer issues
- Understanding of safety protocols
- Attention to detail
- Outstanding communication skills
- Analytical and strong problem-solving ability
- Ability to work on-site with customers
- Flexibility to occasionally work overtime and on the weekends
- Degree in Engineering, Computer Science or similar field (preferred not required)
- Knowledge in routing & switching and networking design
- Cisco product experience or meaningful experience in key competitor offerings (preferred not required)
What We Offer:
- Competitive base salary
- Comprehensive benefits package, including health, dental, and vision insurance, retirement plan, and paid time off
- Ongoing training and development opportunities, including access to industry events, certifications, and resources
- Collaborative, supportive, and growth-focused work environment
- Chance to work with cutting-edge technologies and industry-leading partners
- Opportunity to make a significant impact on the success and growth of our company and clients
NetXperts is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. NetXperts will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.