Job Description - Systems Engineer
What You Will Do:
Gridiron IT is seeking a System Engineers to outwit complexity and be a part of our fast-growing litigation and investigation support practice. Every organization today faces complexity across multiple levels on a frequent basis. And navigating these challenges and opportunities demands more than the one-dimensional maps, tools, or solutions of the past. You need a guide with an understanding of your industry and the proven experience to navigate the changing terrain ahead. Join our team supporting the Department of Justice and guide our customers through the complexities associated with data proliferation and the growing technical and legal challenges of eDiscovery.
The Systems Engineer:
- Supports eDiscovery Review, Analysis, and Preservation platforms, such as Veritas eDiscovery Platform (eDP) (Clearwell), Relativity, and Enterprise Vault, performing engineer and administrator services in support of electronic discovery including the operations and maintenance of these platform.
- Ensures high availability and routine operation and maintenance of these systems, including training and developing standard operating procedures, identify innovative approaches to leverage technology in support of repeatable and defensible eDiscovery workflows, weekly/ monthly maintenance, and incident response.
- Systems are deployed on physical and virtualized servers, have geographically separated data centers for Continuity of Operations, massive amount of attached storage and requires a wide range of supporting tasks, including but not limited to:
- Participate in teleconferences or technical meetings to review, educate, and support program objectives.
- Process storage requests, migrations, and decommission tasks.
- Monitor failed system components and coordinate vendor and intra-agency support (L2-L4).
- Research and recommend innovative, and where possible automated approaches for system administration tasks.
- The Systems Engineer has a sound understanding of accompanying enterprise services, such as M365 Core and Premier Discovery.
What You Will Need:
- An ACTIVE and MAINTAINED TOP SECRET Federal or DoD security clearance
- Bachelor's Degree -OR- FOUR (4) years of IT experience may be used in lieu of degree requirement
- FOUR (4) or more years of Systems Engineer/Administrator experience
- TWO (2) or more years of previous experience in architect and design of complex high-available systems
- Experience as systems administrator supporting Microsoft Windows Server 2012/2016/2019 in large physical and virtual infrastructures.
- Strong knowledge of IT infrastructure and network architecture.
- Strong oral and written communication skills, particularly to translate customer requirements to technical requirements.
What Would Be Nice To Have:
- Experience researching and resolving customer product support complaints and issues
- Experience supporting Veritas Enterprise Vault or similar industry recognized platform Experience. Preferred THREE (3) or more years.
- Experience supporting eDiscovery Review and Analysis platforms such as Veritas eDiscovery Platform, Relativity, or equivalent. Preferred THREE (3) or more years.
- Knowledge of VMWare administration and tools.
- Strong understanding of virtualization concepts, deploying systems and payloads to AWS or Azure is a plus.
- Working knowledge of Enterprise IT systems, such as MS Exchange, Enterprise Vault, file servers, and SharePoint.
- Ability to work independently with high level of initiative and excellent troubleshooting skills, while maintaining and fostering collaboration across the team and enterprise stakeholders.
- Demonstrated understanding of Continuity of Operations (COOP) and disaster recovery strategies.
- Ability to research and recommend innovative system design to build effective and efficient processes that meet and grow with the mission.
- Strong skills with researching and resolving tier 2 and tier 3 customer support; ability to train end-users on the best practices and use of supported platforms.
- Strong understanding of scripting languages, such as PowerShell, Perl, or Python. Strong communication skills and abilities to participate in technical meetings to review, provide education, and support program objectives.
- Demonstrated experience with ESI collection tools and/or eDiscovery Platforms (Clearwell, Relativity or equivalent) to facilitate Identification, Analysis and Production of ESI in support of civil and/or criminal matters.
- Familiarity with end-to-end lifecycle management of litigation support matters.
- Ability to provide ad hoc support to end users of the electronic discovery review platform repository.
Compensation and Benefits Salary Range:
$150,000 - $190,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)
Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs.
Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.