System of Care Family Partner (Franklin, Granville, Vance)
: Job Details :

LOCATION: Remote - must live in or near Franklin, Granville, or Vance County, North Carolina.

GENERAL STATEMENT OF JOB

The Family Partner is or has been a primary caregiver (e.g., parent; legal guardian) of a child with serious emotional, intellectual/developmental, behavioral, substance use or mental health concerns who has knowledge of the behavioral health system and provides coaching, modeling and education of system protocols and processes. The Family Partner adheres to System of Care (SOC) values while supporting children, youth and families in situations necessitating collaboration between multiple service providers, providing individualized, trauma-informed advocacy for caregivers of children and youth with complex needs.

ESSENTIAL JOB FUNCTIONS

Family Support/Child and Family Teams

• Active participation on Vaya members' Child and Family Teams (CFTs), supporting and enhancing the utilization of SOC values in member care and service provision.
• Preparation of children, youth and families in advance of CFT meetings, ensuring they know what to expect and who has been invited.
• Encouragement for family members to contribute to the meeting agenda and list of invitees.
• Facilitation of active roles for children, youth and families in CFT meetings, including self-identification of strengths, needs, and goals.
• Alignment of plans created by the CFT with the child, youth and family's culture, language, and values/beliefs.
• Provision of strength-based, flexible, individualized services available in the family's home and community.
• Balanced representation in CFTs between the family's Natural Support system and community agencies and providers.
• Communication using child- and family-friendly language.
• Involvement of evidence-based practices and informal services from Natural Supports in interventions and services.
• Addressing issues, gaps, and concerns identified by children, youth and families, with adjustments to proposed services as needed.

The Family Partner provides ongoing support to children, youth and families, including:

• Accompanying children, youth and families to appointments, meetings, court hearings, and other relevant events to provide advocacy, support, and service navigation assistance.
• Consulting with and linking children, youth and families to relevant resources as needed, including during periods of transition.
• Collaboration with CFT members and Vaya Health Complex Care Managers to meet the needs of children, youth, and families.
• Linking children, youth and families to community activities and organizations to support sustained community connection.

The Family Partner utilizes strategies to provide and enhance leadership opportunities for children, youth and families involved in the behavioral health system.

If applicable, the Family Partner works collaboratively with the SAMHSA System of Care Expansion and Sustainability grant team to support grant project goals.

Local Child Collaborative Development and Support and Community-Based Outreach and Networking:

The Family Partner ensures each Community Collaborative includes membership and active participation from all SOC stakeholders and engages in active outreach and recruitment in the local community.

Train/Co-train/Coach SOC Stakeholders and Family Members:

The Family Partner assists with or provides SOC-related trainings and coaching to community members and stakeholders.

Evaluation and Quality Improvement:

In collaboration with the SOC Coordinator, the Family Partner takes a leadership role in the ongoing evaluation and quality improvement of SOC.

Collaboration with NC Collaborative for Children, Youth, and Families and DHHS Division of Child and Family Well-Being:

The Family Partner ensures representation and active participation at statewide SOC meetings and shares updates from local communities.

Professional Development:

The Family Partner will receive State SOC training and participate in professional development to support best practice.

Other duties as assigned.

KNOWLEDGE, SKILL & ABILITIES:

• Thorough knowledge of SOC core values and principles.
• Ability to work effectively and collaboratively with a wide range of family members, stakeholders, providers, and other Vaya staff.
• General knowledge of family cultures, dynamics, and needs.
• Knowledge of Person-Centered Planning process.
• General knowledge of DSS, Juvenile Justice, School, Health Department and other service agency protocols.
• Knowledge and ability to document in electronic medical records.
• Must maintain confidentiality and follow all agency policies and procedures.
• Maintain a valid NC driver's license.

QUALIFICATIONS & EDUCATION REQUIREMENTS

High school diploma or GED is required. At least four (4) years of experience as a primary caregiver for a child or youth receiving Medicaid or State-funded behavioral health services.

Licensure/Certification Requirements:

Within twelve (12) months of employment, the Family Partner will complete required trainings.

MENTAL/PHYSICAL REQUIREMENTS:

Close visual acuity to perform activities including viewing a computer terminal. Physical activity includes crouching, reaching, walking, talking, hearing, and repetitive motion of hands, wrists, and fingers.

RESIDENCY REQUIREMENT: This position is required to reside in North Carolina or within 40 miles of the North Carolina border.

SALARY: Depending on qualifications & experience. This position is non-exempt and is eligible for overtime compensation.

DEADLINE FOR APPLICATION: Open Until Filled

APPLY: Vaya Health accepts online applications in our Career Center, please visit here.

Vaya Health is an equal opportunity employer.