System Operator
: Job Details :

Legal Entity: Entergy Services, Inc.-ESI (OLD)* This position will be filled as a System Operator Trainee, System Operator I, II or Sr. based on the qualifications and experience of the selected candidate. ** This position requires the selected candidate to work a rotating shift. *JOB SUMMARY/PURPOSE:Safely and effectively manage the operations of Entergy's bulk electric system from within the Transmission Control Center. Effectively interact over the phone with MISO, field crews, substation personnel, contractors, neighboring power entities and other system operations personnel while carefully monitoring system conditions to anticipate and mitigate potentially dangerous and costly system issues which might impact reliability of the bulk electric system. System operators continually train to hone their system knowledge and utilize simulation to practice new situations which broaden their expertise. Effectively respond and restore the bulk electric system to safe operating conditions before, during and after major system disturbances. Relies on extensive experience and judgment to plan and accomplish goals.JOB DUTIES/RESPONSIBILITIES:Demonstrate effective understanding of general operating instructions, Entergy T&D Safety Manual, and Switching Tagging & Clearance ProceduresIdentify and contribute to the resolution of complex technical, operational and organizational issuesDevelop and maintain effective working relationships with internal and external stakeholders and key strategic partnersDirect Entergy's switching tagging and clearance processes in a way that will reinforce Entergy's commitment to safetyOperate the Entergy Control Area in compliance with all applicable FERC, NERC, and SERC Operating Policies to ensure the security and reliability of Entergy's Bulk Power System and avoid potential regulatory violationsMonitor Transmission System parameters (i.e. voltage, line flows, equipment loading, alarm conditions, etc.) in real-time and initiate appropriate corrective actions as neededMaintain Entergy's system within SOL and IROL limits; maintain accurate documentation concerning system conditions and actions taken (i.e. record essential system operating details in the appropriate manner and medium)Schedule, coordinate, and direct personnel in the performance of routine and emergency switching for transmission line and substation equipment outages; including planning and issuing switching orders as required for scheduled outages and taking mitigating actions following unscheduled outagesCommunicate transmission system status to internal and external customers as permitted by FERC guidelines to ensure that Entergy executives and key stakeholders are aware of Bulk Power System conditions, restoration efforts and risksMaintain transmission grid awareness by analyzing and appropriately responding to transmission and substation equipment SCADA alarmsPerform actions and assume responsibility as required for areas containing Cyber Security AssetsEstablish and maintain effective working relationships with peers and Transmission Control Center customersMINIMUM REQUIREMENTS:System Operator Trainee: NERC System Operator certification to be obtained within the first 12 months of employment. *If unable to obtain certification in the specified time period, employment for this position will be terminated.System Operator I: Minimum experience level as a System Operator Trainee AND must be NERC System Operator certified and able to independently perform core functions of a System OperatorSystem Operator II: At least 3 years of experience as an Operator I or equivalent experienceSystem Operator, Sr: At least 3 years of experience as an Operator II or equivalent experienceMinimum Knowledge, Skills, and Abilities:Exhibit and continually display effective utilization and internalization of Entergy Employee Practices and behaviors related to respect, open & trusting interactions, diversity & inclusion, accountability, safety, flexibility, leadership and communicationsDemonstrate effective interpersonal and communication skills necessary to develop relationships, which will promote an atmosphere of mutual trust and respectUtilize appropriate analytical and technical skills to understand, communicate and resolve issues in response to a dynamic and changing work environmentAbility to manage multiple priorities; effective prioritization of competing issues, and recognizing relevant constraints and opportunitiesEffective communication to interact with personnel at all levels of organizationPeople management skills, including the ability to effectively coach others and hold others appropriately accountableAbility to make and carry out clearly thought out operating decisions during both normal and emergency conditionsAbility to obtain NERC certification within the first twelve months of employment. If unable to obtain certification in the specified time period, employment for this position will be terminated.Strong technical and operational skills and ability to recognize off normal  conditions per industry standardsAbility to work rotating shiftAbility to perform core duties of the jobPossess a strong computer proficiencyNERC System Operator certification to be obtained within the first 12 months of employment. If unable to obtain certification in the specified time period, employment for this position will be terminated.Preference for the Following:Four-Year Degree in a technical area, preferably Electrical Engineering or equivalent work experience to consist of the following:Two, preferably four years, of Control Room Operator experience, Transmission/Distribution utility experience, or experience in a transferable technical fieldRelevant military experienceExperience operating in an ISO, RTO or similar type market structureRelay, substation, and/or control center experienceElectric Transmission or Distribution switching experienceOperational and technical knowledge of substation equipment & interpreting one-line diagramsDemonstrated understanding of powerflow and powerflow principlesOpenness and willingness to explore alternative approaches; willingness to drive change when neededPrimary Location: Arkansas - Alexander Arkansas : AlexanderJob Function: ProfessionalFLSA Status: ProfessionalRelocation Option: Level IIUnion description/code: NON BARGAINING UNITNumber of Openings: 2Req ID: 115819Travel Percentage: Up to 25%An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page.WORKING CONDITIONS:As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.#J-18808-Ljbffr