Third Judicial Circuit of Michigan
Location: Hamtramck,MI, USA
Date: 2024-11-14T07:23:10Z
Job Description:
Description In addition to wages, retirement plan, medical, dental, and vision benefits, the Court offers generous vacation time and has an extensive holiday schedule that includes paid end-of-year shut down. Additionally, employees of the Court may be eligible for forgiveness of their student loans under the federal Public Service Loan Forgiveness (PSLF) program. More importantly, if you are service-oriented and have an interest in work that is closely connected to the community, employees of the Third Judicial Circuit of Michigan are rewarded with the satisfaction of participating in the provision of justice in Michigan's largest, most populous county. SUMMARY: Under the direction of the Division head or Designee, this position is responsible for deploying and maintaining windows servers in an active directory environment, creating and maintaining group policies, maintaining the Dell chassis / blade server environment, configuring and maintaining the EqualLogic iSCSI SANS, configuring and maintaining the virtual server environment, providing a backup and recovery solution, and providing second-level support to field-support technicians. This position requires primarily a strong understanding of active directory including but not limited to the ability to troubleshoot GPOs, build and deploy packages via SCCM. Familiarity with ISC DHCP and or Windows DHCP and virtualization technologies and subsequent technologies associated in a highly virtualized environment. Strong understanding of Microsoft Windows Server Core and Windows 10 operating systems. Employees in this title are expected to maintain a professional appearance and demeanor. ESSENTIAL FUNCTIONS: •Creates profiles and security access to the Court's network and applications. •Provides second level support to field support technicians. •Monitors server hardware and applications, and coordinates maintenance required. •Installs, configures, and administers necessary server operating systems. •Maintains and updates Active Directory users, computers, and printers. •Troubleshoots server and PC problems as necessary. •Provides expertise in technical areas related to desktop projects. •Pursues continued professional development in regards to new skills and technologies required to provide the best available business solutions for IT customers. •Participates in the specification, selection and implementation of hardware and software. •Evaluates new information systems products or services and suggests changes to existing products or services to better aid the end user. •Manages reporting staff by identifying and assigning work, documenting work performance metrics and communicating work performance expectations, establishing professional development plans, providing training, implementing corrective actions plans, approving time, assuring appropriate staffing coverage, conducting periodic performance reviews, acknowledging accomplishments, providing assistance, and issuing discipline. •Utilize SCCM to manage, deploy and update workstations. •Update, configure, troubleshoot and root cause analysis with Linux based Juniper network and Nagios management system. •Monitor and support all systems during normal business and off hours during rotating on call schedule. •Mobile device management experience is a plus •Assists other team members in other areas as needed. •Performs other duties as assigned. QUALIFICATIONS: •Bachelor's degree in Information Technology, Information Management Systems, or related field. •Four (4) years of system administration experience. •Experience using MS Office Suite and relevant software and systems. KNOWLEDGE, SKILLS AND ABILITIES: •Ability to multitask and meet deadlines set by governmental agencies, Court Administration and other departments within the Court •Ability to apply general rules to specific problems to produce positive results. •Ability to communicate and explain Court procedures to internal and external customers and deal courteously and effectively with their questions or problems, seeking assistance when needed. •Ability to effectively communicate information and ideas with internal and external customers in plain language that they can understand. •Ability to deal calmly and effectively in high stress situations. •Ability to establish and maintain effective working relationships with coworkers, employees, officials and external contacts. •Ability to understand and carry out instructions and to request clarification when needed. •Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems. •Skill in managing one's own time and the time of others. WORK ENVIRONMENT: •Normally a typical customer service office environment with minimal exposure to excessive noise. •Employees in this title may encounter individuals who may be under duress. PHYSICAL REQUIREMENTS: •Must be able to remain in a stationary position for long periods of time to perform job functions. •Ability to detect, create, and interpret documents. •Operate a computer and other office machinery, items, or equipment. •Position self to move from one place to another. •Communicate with clients, co-workers, and others. LICENSES, CERTIFICATIONS OR SPECIAL REQUIREMENTS: •Must possess (at time of application) and maintain a valid Michigan driver's license, no fault insurance and access to a vehicle to use in the performance of assigned duties. •Candidates considered for placement in this job title will be subject to a criminal and/or IV-D background investigation and subsequent fingerprinting every five years. The above statements describe the general nature and level of work performed by employees assigned to the title. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this description. Specific job duties vary from position to position. Notes: 09/01/2015 Updated for content and format 03/07/2017 Updated Special Requirements 08/21/2017 Updated for content and format 10/16/2023 Updated for content and format RequirementsELIGIBILITY: This examination is open to anyone who meets the minimum qualifications. A person may not participate in an open competitive examination for the same title until ninety (90) days have passed since they last took the examination. SELECTION: Applications will be screened for compliance with eligibility requirements and minimum qualifications. Selection will be based on appropriate job-related criteria. Applicants who achieve a passing score on each portion of the screening process shall be placed on the eligibility list. NOTE: Information provided on application forms and subsequent verification thereof may be used to determine applicant's qualifications for this position. Incomplete or illegible applications will not be considered. Faxed or emailed applications are not acceptable. SCREENING EXAMINATION COMPONENTS AND WEIGHTS (Total 100% MAX-70% MIN) Evaluation of Training, Experience & Personal Qualifications Pass/Fail Interview 100% APPLICANTS MUST ATTAIN A MINIMUM SCORE ON EACH PORTION OF THE EXAMINATION BEFORE BEING INVITED TO PARTICIPATE IN AND/OR BE RATED ON SUBSEQUENT PARTS OF THE EXAMINATION. APPLICATION PROCEDURE& DEADLINE: Official application forms must be received no later than 4:30 p.m. on the last day of this announcement. APPLICATIONS FOR THIS POSITION WILL ONLY BE ACCEPTED IN ELECTRONIC FORM THROUGH THE COURT'S WEBSITE: www.3rdcc.org.The direct link to this site: A valid email address is required to apply. Applicant will receive a confirmation after successful submission of the electronic application. An official copy of all transcripts/diplomas must be available at time of interview. Resumes may be included with the application form, but may not be substituted for it. Applicants with disabilities may be entitled, under applicable State and Federal law, to reasonable accommodations to facilitate participation in the examination process. If you will require special accommodations because of a disability, please call (313) ###-####. POSTING: This notice must be posted on all bulletin boards until the filing date has expired. ** AN EQUAL OPPORTUNITY EMPLOYER ** The Diversity and Inclusion Mission Statement: We appreciate our common connection and respect our diverse and unique human experiences. We move forward as an inclusive organization as we provide accessible and equal justice. The Diversity and Inclusion Vision: Diversity is inclusive. It encompasses, among other things, race, ethnicity, gender, sexual orientation, gender identity and expression, religion, nationality, language, age, disability, marital status, parental status, military status, geographic origin and socioeconomic background. Diversity creates greater trust and confidence in the court system and its administration of justice. It enables us to better provide exemplary public service and programs. The different perspectives, experiences, backgrounds, talents and interests of judges and employees in our four divisions allow us to be a national leader in Court performance. Equal Employment Opportunity Policy The Court is an equal opportunity employer and does not discriminate against otherwise qualified individuals on the basis of age, gender, race, religion, color, national origin, handicap/disability, marital status, sexual orientation, gender identity, height, weight or any other legally protected status. The prohibition against employment discrimination may extend to conduct that employees are subjected to from vendors, contractors, customers, or others who enter the workplace. Unlawful discrimination may include, but is not limited to, employment actions related to recruitment, examination, transfer, appointment, training, promotion, or the administration of employee benefits. The Court is committed to complying with all applicable federal, state, and local laws that pertain to employment.
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