Systems Administrator 3
: Job Details :

Date Posted: 2024-01-16 Country: United States of America Location: MD233: 420 National Business Parkway 420 National Business Parkway Suite 400, Annapolis Junction, MD, 20701 USA Position Role Type: Onsite You have been redirected to RTX's career page as we have recently transitioned from RTX to become a standalone company, which provides us with greater autonomy and opportunities for growth. As a prospective employee of Nightwing, you'll have the chance to contribute to our continued success and shape the future of our cybersecurity, intelligence, and services offerings. Job Description: The Systems Administrator will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. System Administrator (SA) shall possess the following capabilities: Provide support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems. Manage the daily activities of configuration and operation of IT systems. Provide assistance to users in accessing and using IT systems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems include day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers. Optimize system operations and resource utilization and perform system capacity analysis and planning. Provide in-depth experience in trouble-shooting IT systems. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. Provide support for the dispatch system and hardware problems and remains involved in the resolution process. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Support the design of systems, mission architecture and associated hardware. Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture Analyze and resolve complex problems associated with server hardware, applications and software integration Required: Requires fifteen (15) years of experience as a SA on programs and contracts of similar scope, type, and complexity and a Bachelor's degree in a technical discipline from an accredited college or university. Five (5) years of additional SA experience may be substituted for a bachelor's degree. DoD 8570 compliance with Information Assurance Technical (IAT), Level I. Security Clearance: Qualified applicants MUST HAVE ACTIVE TS/SCI WITH POLY. Employee Referral Award Eligibility: This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award. What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Requires expert or mastery level knowledge of work area, typically obtained through advanced education combined with experience. May have deep knowledge of project management. Advanced knowledge of related disciplines within work area and ability to identify links and potential impact on projects, programs or systems. Typically requires: A University Degree or equivalent experience and minimum 10 years prior relevant experience, or An Advanced Degree in a related field and minimum 7 years experience Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibited by local laws/regulations. Previously part of a leading Fortune 100 company and headquartered in Dulles, VA; Nightwing became independent in 2024 but continues to support the nation's most mission impactful initiatives. When we formed Nightwing, we brought a deep set of credentials and an unfaltering commitment to the mission. For over four decades, our team has been providing some of the world's most technically advanced full-spectrum cyber, data operations, systems integration and intelligence support services to the U.S. government on its most important missions. At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients. Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team. The salary range for this role is 118,000 USD - 246,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms