Salary: $62,192.00 - $101,857.60 Annually Location : Bay Minette, AL Job Type: Full-Time Department: Communications and Information Systems - Baldwin County Commission Division: Communications and Information Systems (CIS) Opening Date: 11/08/2024 Closing Date: 11/25/2024 11:59 PM Central Position Description Provides coordination and overall direction for the County's computer server systems and data centers. This individual is responsible for all phases of development, implementation and maintenance of the County's computer server systems (including application servers, data servers, internet servers, domain servers, print servers, e-mail servers, etc.) This individual also provides Level III support services for the Help Desk. This individual has no direct subordinates, but could supervise other CIS Staff on a project basis. Successful applicants must pass a criminal and motor vehicle background check and will be subject to a pre-employment drug test and physical. Essential Job FunctionsProject Management
Develop project implementation plans and budget. Coordinate internal and external resources during implementation of project with emphasis on keeping project on schedule and within budget. Develop reports and presentations. Systems Analysis and Design
Maintain overall computer server systems and data center plan. Perform needs analysis and documentation. Research and determine best solution(s) to meet defined needs. Develop bid specifications for equipment, software and services as required. Develop standards to maintain seamless interface to all systems. Collaborate with architects and engineers to ensure plans meet the specifications needed for computer server systems installation and/or modification. Provide expert analysis and decisions on functions associated with software and hardware configuration of the system(s). Systems Administration, Maintenance and Operations
Develop and implement system backup, disaster recovery, and integrity plans for all systems. Develop security plans (physical and systems based) for all systems. Administer user security for all systems. Develop and implement maintenance plans on all systems. Perform capacity planning and performance monitoring on all systems and network. Coordinate and provide supervision as required for all field service work done by technicians and other CIS personnel. Coordinate installation and maintenance service performed by outside service providers. Perform programming of computer servers and related devices as required. Perform maintenance and upgrades to computer servers and related devices as required. Respond to and resolve Level III Help Desk support request to CIS Staff and end users as required. Maintain inventory of systems. Ensure industry and departmental standards are enforced pertaining to wiring, labeling, naming conventions, methods and documentation. Develop Departmental & Enterprise standards as relates to network server implementation and usage. Conduct and/or coordinate user training classes as required. Education and Experience
Possess an Associate's degree or technical certificate from a recognized college, university, or technical school in Communications, Electronics, Information Technology or a closely related field.Or combination of education and experience equivalent to these requirements. Minimum of one (1) years' experience as a Communications Technician III or similar position that demonstrates leadership and technical capabilities in a multi-site distributed environment. Should possess A+ Certification or equivalent experience. Should possess Network+ Certification or equivalent experience. Should possess Microsoft MCSA Certification or equivalent experience. Other Characteristics
Must be willing to travel and stay overnight as required. Must be willing to work nonstandard hours, including weekends and overtime. Must be willing to attend additional training, skills development and other self-improvement courses as deemed necessary by supervisor. Knowledge, Skills, and Abilities
Thorough knowledge of basic electronic diagnosis and repair. Thorough knowledge of computer server operating systems and computer networks. Thorough knowledge of desktop computer systems and computer peripheral equipment. Thorough knowledge of TCP/IP. Thorough knowledge of Local and Wide Area data communications. Thorough knowledge of NTFS Permissions Management and best practices. Thorough knowledge of SMTP & POP3 e-mail setup and administration. Familiarity with various operating systems and platforms. Good knowledge of Office 365 implementation and management. Good knowledge of Internet HTTP server setup and administration. Good knowledge of Microsoft SQL Server setup and administration. Good knowledge of network systems including switches, routers, firewalls, wireless access points and other related systems. Good knowledge of premise wiring and fiber for video, voice and data communications. Some knowledge of outside plant wiring and fiber for video, voice and data communications. Good knowledge of project management principles, including budgeting. Ability to plan and organize work in order to set priorities and meet deadlines. Ability to relate highly technical issues and respond to questions at a layman's level of understanding. Ability to communicate effectively, both orally and in writing. Ability to establish and maintain effective working relationships with department heads and other employees. Ability to supervise the work of others. Baldwin County Commission and Baldwin County Sheriff's Office does not discriminate on the basis of race, color, national origin, sex, religion, age, marital status, disability, citizenship or veteran status in employment. It is the intent of the Baldwin County Commission and Baldwin County Sheriff's Office to guarantee equal opportunity to allow disabled employees a bias-free work environment. Baldwin County Commission and Baldwin County Sheriff's Office, upon request, will provide reasonable accommodation in compliance with the ADA. Recruitment and selection processes will grant equal opportunity for employment to qualified applicants and will not discriminate on the basis of disability. Reasonable accommodation will be provided upon request during the application, testing, and interview process. The Baldwin County Commission offers a wide range of employee benefits, please visit the following link for more information: 01 Do you have a minimum of one (1) years' experience as a Communications Technician III or similar position that demonstrates leadership in a multi-site distributed environment?
02 Do you possess A+ Certification or equivalent experience?
03 Do you possess Network+ Certification or equivalent experience?
04 Are you willing to attend additional training, skills development and other self-improvement courses as deemed necessary by supervisor?
05 Do you possess Microsoft MCSA Certification or equivalent experience?
06 Are you willing to work overtime and on weekends as required?
07 Do you have Associate's degree or Technical Certificate from a recognized college, university, or technical school in Communications, Electronics, Computer Science, Information Technology, or a closely related field. Or combination of education and experience equivalent to these requirements.
08 Are you willing to travel and stay overnight as required?
Required Question