Job Description Our client is seeking a
Systems Administrator II to join their team.
This is an onsite role in Annapolis Junction, MD. Responsibilities - Provide support for implementation, troubleshooting, and maintenance of IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in troubleshooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remain involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems
Clearance Required Qualifications - Bachelor's degree in a technical discipline from an accredited college or university (5+ years of additional Systems Administrator experience may be substituted for a degree)
- 10+ years of experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity
- DoD 8570 compliance with IAT Level I or higher
Hamdan Resources, LLC is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer (EEO/AA), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship and/or authorization to work within the U.S.is required for most positions.