Columbia MD
Location: North Reading,MA, USA
Date: 2024-11-04T07:44:50Z
Job Description:
- Plan, implement and document remote and failover installations, nightly backups, upgrades and maintenance in accordance with established IT policies and maintenance windows.
- Monitor, configure and provide tier 2 support for client systems and connected devices to achieve optimum performance levels.
- Plan and implement the deployment and modernization of end-user equipment and remote IT infrastructure installations.
- Ensure continuous and consistent remote connectivity through the implementation of standardized field connectivity and wireless deployments.
- Monitor end-user data storage requirements and perform data reduction procedures in accordance with established IT data limits.
- Deploy, manage and support common area and meeting space connected equipment.
- Requisition and execute orders for new end-user equipment requests.
- Perform regular remote network security vulnerability scanning including deploying IDS and IPS solutions for safeguarding remote users.
- Perform patch management operations for internal users and connected devices.
- Maintain key management operations for the recovery of encrypted storage devices.
- Assess and make recommendations for new end-user equipment and distribute equipment signoffs and equipment request forms.
- Identify opportunities for appropriate and cost-effective investment of department resources in client-facing equipment and connected services.
- Train end-users in the effective use and navigation of Columbia's deployed / developed technologies.
- Train end-users to identify security threats as they originate from external parties.
- Drive and be an active participant of the Columbia Way.
- Other duties as needed.
Requirements
- Minimum 3+ years' experience in a related field or equivalent experience;
- Deep knowledge of operating systems, distributed computing systems and system data integrity.
- Prior experience using a Microsoft-based network including the following Microsoft server software and frameworks: SQL Server; Exchange Server; Office365; WSUS; IIS and ASP.NET.
- Must be comfortable building and replacing computer hardware.
- Ability to maintain confidentiality of company information.
- Must possess excellent verbal, written, and visual communications skills.
- Bachelor's degree (or equivalent) in Computer Information Systems, Computer Science, or related field;
- Experience in the Architecture, Engineering, and Construction (AEC) industry strongly preferred.