Systems Administrator
: Job Details :

About UsTherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!Position DescriptionJoin the TherapyNotes team as a Systems Administrator and take your tech skills to the next level! We're on the lookout for someone with a sharp eye for detail and a curious mindset to push boundaries and rethink the ordinary. In this role, you'll be the backbone of our cloud server environment, ensuring seamless operations while serving as the go-to expert for escalated helpdesk challenges. If you're ready to make an impact and thrive in a dynamic, fast-growing tech environment, this could be your next adventure!RequirementsBS degree in Information Systems, Engineering, or equivalent3+ years experience managing Microsoft desktop and server environmentsPreferred Microsoft Certified: Azure – Fundamentals, Microsoft Certified: Azure Administrator, MCSE certifications or equivalent experienceProficiency supporting cloud-based compute and storage solutions (Entra (Azure) preferred)Proficiency in Microsoft technologies such as Azure, Microsoft365, Azure AD/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2019+, DHCP, DNS, AutopilotProficiency in Linux server systems administration such as RedHat, CentOS, and DebianProficiency in programming languages (e.g., SQL, PowerShell, JQL)Proficiency with Mac products (e.g., macOS/iOS/iPadOS, JAMF, ABM)Proficiency with Atlassian products such as Jira and ConfluenceExperience with ITIL and/or ITSM principles a plusAbility to manage diverse activities simultaneously, delivering on commitments and operating with speed, accuracy, and strong judgmentStrong project management skills and detail-orientedResponsibilitiesProvides 1st and 2nd level cloud-based, remote and on-site support for the server and desktop environmentEnsures all infrastructure solutions and operational activities adhere to the security and operating policies established by the organizationParticipates in engineering innovation projects that push the organization forwardPerforms recurring IT operational tasks and proactively validates environment healthReports and escalates support trends in order to improve service deliveryIdentifies opportunities for improving service delivery or the health of the environment through process improvement and/or continual development of runbooksProvides on-call coverage for production support and other duties as requiredBenefitsCompetitive annual salary - $45,000-85,000Employer sponsored health, dental, vision, life, and disability insuranceRetirement plan with company contributionAnnual company profit sharingPersonal development/training budgetOpen, collaborative work environmentExtensive 2-week onboarding planComprehensive mentorship program#LI-Hybrid#LI-PL1TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.11/8/2024