Location: Scott Air Force Base,IL, USA
DescriptionThe National Security Customer Group of SAIC is seeking a Systems Administrator to support workstation remediation, as part of the IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois approximately 23 miles from St. Louis, MO. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).The successful candidate will provide system engineering experience to maintain, configure, and reliably operate network servers, server virtualization systems, laptops, desktops, VDI, and supporting software/hardware.Additional responsibilities may include:Installing, configuring, testing, and maintaining operating systems (Windows), application software (Apache Java) and system management tools.Proactively ensure the highest levels of systems and infrastructure availability.System vulnerability remediation and reporting.Liaise with vendors and other IT personnel for problem resolution.Interact with government service owners, network technicians, customers, service desk, etc. to resolve issues or meet new requirements.Proven working experience in installing, configuring, and troubleshooting Windows based environments.Perform server administration tasks to include user/group administration, security permissions, group policies, print services, and resource monitoring, ensuring system architecture components work together seamlessly.Perform patch management activities to maintain security and upgrade software to newer versions as needed.Create troubleshooting and maintenance procedures.Document changes and incidents.Coordinate and implement a routine server maintenance plan.Maintain up-to-date, accurate documentation of the enterprise server infrastructure.Keep track of the inventory and location of systems.On-call on-site support required.Ensure availability of 24/7 systems support both on-site during normal work hours and on-call during off-hours.This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.QualificationsRequired Qualifications:BA/BSMinimum of four (4) years of experienceDoD Secret clearance or higherMust have at least one of these IAT Level II certifications: Security+, CECCNA-Security, CySA+ **, GICSP, GSEC, CND, SSCPMust have at least one Computing Environment (CE) certification or certificate for the technical area of responsibility for Network support/defense (e.g., Splunk, Cisco, McAfee, etc.) OR Operating System (e.g., Microsoft, Linux, Solaris, etc.Must possess competencies in installation, service design, and support in an environment that uses Microsoft Windows Server 2012/2016Experience with production environmentsMust be able to work independently and as part of a teamMust be available to participate in on-call work on a reoccurring basisSolid troubleshooting skills and demonstrated ability of end-to-end problem management and ownership.Excellent written and oral communication skillsWorking knowledge of authentication functions and protocols such as LDAP, Kerberos, and Active DirectoryDesired Qualifications:MA/MSTen (10) or more years of experienceITIL V4 Foundations certificationOne of the IAM Level II certifications: CAP, CASP+ CE, CISM, CISSP (or Associate), GSLC, CCISO, HCISPP(It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content. Managers set the specific duties and responsibilities for each employee.)Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.SAIC accepts applications on an ongoing basis and there is no deadline.Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2414787SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability