Location: Pittsburgh,PA, USA
Systems AdministratorPrint ( AdministratorSalarySee Position DescriptionLocationPittsburgh, PAJob TypeCS Non-Competitive, Full TimeJob Number24-NA3C-01DepartmentInnovation & PerformanceOpening Date12/09/2024Closing Date1/6/2025 4:00 PM EasternFLSAExemptBargaining Unit01DescriptionBenefitsQuestionsPOSITION SUMMARYImplements, installs, monitors, and documents city-wide IT systems infrastructure. As a member of the IT Systems Administration team, this individual provides the technical knowledge and support required to maintain the diverse technology infrastructure maintained by Innovation & Performance for all departments in City government.Department: Innovation and PerformanceSalary: $77,043 per year.Posting Type: Announcement.Union: None, this is a non-union position.Civil Service Classification: Non-CompetitiveREQUIREMENTSGeneral Application Requirements :You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.Applicants must submit a complete application including education, work experience, a resume (if applicable) and completed supplemental questions.Applicants must be or become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment.Click here ( to view a map of City of Pittsburgh neighborhoods.A current, valid Class C Pennsylvania Motor Vehicle Operator's License at the time of filing application or prior to appointment, which must be maintained throughout employment. Written requests for accommodation on the basis of the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources and Civil Service on an individual basis.NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes but is not limited to criminal background, driver's license and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration for employment based on the results of their background investigation (as it relates to the job for which the applicant is being considered).NOTE: Candidates being considered for employment will be required to submit official transcripts to verify of their post-secondary education (college/university, trade school, etc.) prior to being hired by the City of Pittsburgh. Transcripts must be submitted at the time of any/each job interview you have with the City of Pittsburgh.Qualifying Requirements:Your City of Pittsburgh application will be reviewed and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will be sent an eligibility notice regarding your eligible/ineligible status.WORK EXPERIENCE: The application must clearly show three (3) years of full-time systems administration experience which includes: performing systems maintenance, implementation and support. (Less than full-time experience will be calculated on a pro-rated basis.)EDUCATION/TRAINING: The application must clearly show a Bachelor's Degree from a fully accredited institution in Computer Science, Information Science, Business Administration, or a related field. The application must clearly show one or more pertinent certifications (CompTIA Server+, CompTIA Security+, Cisco Certified Network Administrator (CCNA), Cisco Certified Network Engineer (CCNE), Azure Administration Associate, VMWare Certified Professional) obtained within the past 5 years. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).EQUIVALENCY: Education/training and/or work experience may be substituted on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is seven (7) years. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).CIVIL SERVICE EXAMINATIONSIf you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.Written: None required for this position.Performance: None required for this position.Medical: None required for this position.POSITION DUTIESProvides support and maintenance city-wide for servers running various operating systems, both on-premise and cloud-based; researches and tests new software products as they relate to server technology.Provides escalated support in the installation, configuration, testing and support of client computer hardware, software (OS and Application), printers, communication devices, graphics, and storage peripherals.Recommends purchase and/or modification to existing computers and peripherals, network software, and operating systems.Plans, implements, and supports data transfer concepts with internal and external entities.Maintains Active Directory and Group Policy infrastructure, particularly Azure Active Directory.Designs, develops, and maintains the City's disaster recovery co-location facility.Oversees and validates the City's backup and recovery model to maximize retention based on departmental policy.Supports the City's IT infrastructure (i.e. physical server hosts, storage infrastructure, various interconnect technologies, and cloud-based resource implementations).Participates in installation and physical maintenance of hardware systems.Participates in project-oriented tasks, including team-scale project leadership.Acts as a liaison with consultants, vendors, outside agencies, City Departments, etc., on assigned projects.Manages area of responsibility in strict accordance with applicable laws, regulations and established policies, including union agreements, to ensure fair and standardized treatment of employees.Plans, develops, directs, coordinates, organizes and controls the resources under jurisdiction toward the effective and efficient attainment of organizational and program goals, including public service and employee safety.Ensures compliance with vendor licensing laws and regulations related to software applications.Ensures adherence to established departmental computer system and network standards, policies and procedures.Assists in preparing bidding and purchase specifications.Maintains records both manually and by computer, and prepares accurate reports, correspondence, etc.Performs other related tasks and duties as assigned or required.CLICK HERE ( to view the full job description including knowledge, skills, and abilities and working conditions for this position. Locate and click on the position title to view the complete job description.Full-time City employees receive a comprehensive benefit package including:Health, Dental and Vision BenefitsPensionVoluntary Deferred Compensation PlanTuition ReimbursementPaid HolidaysPaid VacationPersonal Days(Benefits may be modified based on collective bargaining unit terms.)01The City of Pittsburgh welcomes all applicants, including those who would need to relocate to satisfy the Residency Requirement prior to starting this position. Please elaborate on your plans to relocate to Pittsburgh if you do not already live within the City of Pittsburgh municipality. If you already reside within the City of Pittsburgh, please write N/A.02Please select the one answer most closely describing your minimum professional work experience/education:I possess a high school diploma or equivalent and at least seven (7) years of full-time experience in systems administration which includes: performing systems maintenance, implementation and support.I possess an unrelated associate degree and at least seven (7) years of full-time experience in systems administration which includes: performing systems maintenance, implementation and support.I possess a related associate degree and at least five (5) years of full-time experience in systems administration which includes: performing systems maintenance, implementation and support.I possess an unrelated bachelor's degree and at least five (5) years of full-time experience in systems administration which includes: performing systems maintenance, implementation and support.I possess a related bachelor's degree and at least three (3) years of full-time experience in systems administration which includes: performing systems maintenance, implementation and support.I possess a related master's degree and at least one (1) year of full-time experience in systems administration which includes: performing systems maintenance, implementation and support.I do not possess any of the minimum amounts of education/and or work experience listed above.03Please briefly describe your systems administration experience which includes: performing systems maintenance, implementation and support. If you do not possess this experience please type N/A.04Have you obtained any of the following certifications within the last five (5) years?CompTIA Server+CompTIA Security+Cisco Certified Network Administrator (CCNA)Cisco Certified Network Engineer (CCNE)Azure Administration AssociateVMWare Certified Professional)I have not obtained any of these certifications within the last five years.05Do you possess a current, valid Class C Pennsylvania Motor Vehicle Operator's License?YesNo06Did you remember to submit your complete resume online? If you did not, your application may be disqualified.YesNo07Did you read and understand that you must submit OFFICIAL documentation to the Department of Human Resources & Civil Service to verify any of your post secondary education/training prior to being hired by the City of Pittsburgh? Transcripts must be submitted at the time of any/each job interview you have. (This requirement is listed more comprehensively on the online Job Announcement along with our address.)YesNoRequired QuestionAgencyCity of PittsburghAddress414 Grant Street Room 431 Pittsburgh, Pennsylvania, 15219Phone412-###-####Website verify your email address Verify Email