Location: Austin,TX, USA
Solicitation Reference Number 537400643 Customer Name Texas Health and Human Services Commission Category Applications/Software Development Level Systems Analyst 2 Number of Positions 1 # of Resumes Allowed 1 Full/Part Time Full Time IT STAFFING SERVICES SOLICITATION UNDER DEPARTMENT OF INFORMATION RESOURCES IT STAFF AUGMENTATION CONTRACT (ITSAC) RFO DIR-CPO-TMP-445 Solicitation Reference Number: 537400643 Working Title: Systems Analyst 2 Title/Level: Systems Analyst 2 Category: Applications/Software Development Full Time I. DESCRIPTION OF SERVICES Texas Health and Human Services Commission requires the services of 1 Systems Analyst 2, hereafter referred to as Candidate(s), who meets the general qualifications of Systems Analyst 2, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission. All work products resulting from the project shall be considered works made for hire and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system. Under the direction of the Deputy Associate Commissioner for Program Operations for the Department of State Health Services (DSHS), serves as the key conduit for the enterprise-wide implementation and migration of LMS (Learning Management System) applications to the enterprise e-Learning platform. Oversees implementation and operation of DSHS's current and future LMS platforms. Project Manages LMS project at various levels of completion and monitoring the progress and schedule. This position will communicate with project stakeholder(s), management, and all other relevant parties. Oversees all DSHS LMS activities. Work includes but not limited to, administering LMS activities, maintaining data records, running reports, researching new technology, testing courses, providing technical support, troubleshooting issues, assigning user roles, certifying DSHS developers and maintaining LMS processes. This position works with instructional designers, eLearning developers and other stakeholders to ensure courses are deployed on the LMS and meets business needs. Liaisons across DSHS on agency wide LMS operations, enabling DSHS to fulfill its mission. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 4 Required Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, coordination of people and resources, and of project management principles and practices. 4 Required Knowledge of e-Learning tools, learning management systems; programing languages 4 Required Knowledge of curriculum design 4 Required Knowledge of training and development procedures and techniques. 4 Required Knowledge of computer systems and applications for data management. 4 Required Knowledge and familiarity with data systems, processes and visualization tools. 4 Required Knowledge of public administration and management techniques. 4 Required Knowledge of learning design models and principles; instructional design principles and techniques 4 Required Skill in using applicable software. 4 Required Skill in designing graphics and instructional content. 4 Required Skill in business, program, and systems analysis. 4 Required Skill in developing goals, objectives, and procedures to monitor and evaluate progress. 4 Required Skill in writing analyses, documentation, and reports. 4 Required Skill in organizing and presenting complex information to a variety of audiences verbally and in writing. 4 Required Skill in identifying problems, evaluating alternatives, and negotiating and implementing solutions. 4 Required Skill in translating complex technical information verbally and in writing for non-technical audiences. 4 Required bility to formulate learning objectives. 4 Required bility to apply instructional design principles. 4 Required bility to develop training objective. 4 Required bility to evaluate the effectiveness of training. 4 Required bility to assess training needs. 4 Required bility to troubleshoot technical issues. 4 Required bility to communicate clearly, concisely, and effectively. 4 Required bility to provide guidance to others. 4 Required bility to prepare concise, accurate reports. 4 Required bility to develop and evaluate policies and procedures. 4 Required bility to write and revise standards and procedures. 4 Required Required four years' experience with authoring tools. 4 Preferred Graduation from an accredited four-year college or university with major course work in a field relevant to assignment is generally preferred. 4 Preferred Preferred minimum of four or more years' experience in the field of Learning Management System administration. 4 Preferred Required Business Analysis and/or project management/project coordination experience. III. TERMS OF SERVICE Services are expected to start 09/18/2023 and are expected to complete by 07/31/2024. Total estimated hours per Candidate shall not exceed 1906 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. IV. WORK HOURS AND LOCATION Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. The primary work location(s) will be at 4900 W 49th St Austin, TX 78756. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts. The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission. V. OTHER SPECIAL REQUIREMENTS Remote work Mon - Fri Interviews will be conducted through Microsoft Teams Location: within the state of Texas