Job DescriptionYour Role The Commercial IT Portfolio team serves as the primary IT point of contact for the portfolio. The System Analyst, Consultant will report to the Senior Manager, Commercial IT Portfolio. In this role you will play a key role in the team aligned with a designated Large Client/ Line of Business designed to provide invaluable analysis and insights to determine and drive optimal solutions meeting business needs. You will bridge both system and business analysis to ensure requirements elicitation completely describe the needs and includes supporting the subsequent solution development and deployment. Your Work In this role, you will:
- Formulate/define system scope and objectives based on user needs for the highest complexity changes
- Analyze and evaluate existing or proposed systems and devices to process data
- Prepare charts and diagrams to assist in problem analysis and submits recommendations for solution
- Prepare detailed program specifications and flowcharts, and coordinate system installations with user departments
- Analyze all aspects of business unit functions to determine application, integration and optimal use of information systems
- Develop reports, presentations, and insights utilizing tools such as Microsoft Excel and PowerPoint
- Develop a deep and broad expertise in the systems and processes with Blue Shield of California to become a trusted Subject Matter Expert
- Build networks and relationships across the organization driving the best solution definition and delivery
- Maintain focus and composure in a dynamic and challenging environment, balancing multiple competing demands
- Contribute to the technological advancement, resiliency and sophistication of Blue Shields IT ecosystems (trend analysis and action plans)
- Gather relevant data, conduct trend and root cause analysis directing actionable improvement plans
QualificationsYour Knowledge and Experience
- Requires a bachelor's degree or equivalent experience
- Requires at least 7 years of directly related professional experience and deep technical abilities in one or more primary products, programs or technologies
- Health Care specifically Health Plan background (desired)
- Experience dealing with large corporate clients or governmental institutions (desired)
- Demonstrable experience dealing with and interactivity between multiple large scale Enterprise System
- Up to date with relevant IT advances including Cloud, API, Interoperability etc.
- Knowledge of and experience with Agile methodologies, practices and principles (SAFe® preferred)
- Track record of identifying and resolving uncommunicated needs, gaps, or opportunities
Pay Range: The pay range for this role is: $ 109120.00 to $ 163680.00 for California. Note: Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles. #LI-CM1 About the Team Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen. Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!
Our Values: - Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
- Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
- Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
Our Workplace Model: Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work. Two ways of working: Hybrid (our default) and office
- Hybrid - In a business unit approved office a few times per year to 3 days per week, on average
- Office - In a business unit approved office 4+ days a week, on average. If the role you're applying for is deemed an Essential Role, the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.
Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. Please click here for further physical requirement detail.
Equal Employment Opportunity: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.