SYSTEMS ANALYST (H)
: Job Details :

Salary: $87,403.00 - $128,328.00 Annually Location : CITY OF LOS ANGELES, CA Job Type: FULL-TIME Job Number: 1596 OP 2017/10/27 C Department: ALL DEPARTMENTS Opening Date: 01/25/2024 DUTIESANNUAL SALARY $106,404 to $125,238 (Salary will be effective on September 22, 2024) The salary in the Department of Water and Power is $87,403 to $108,576 and $103,293 to $128,328. NOTES:

Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions.

Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.

For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to .

A Systems Analyst analyzes procedures, methods and operations of computer-based information systems; designs, implements, and recommends information systems to improve the efficiency and economy of City operations; performs cost benefit and feasibility analyses related to the modification of existing computer-based information systems, the maintenance and support of information systems, or the implementation of new computer-based systems; accesses and analyzes information from automated files using high-level retrieval languages. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) 1. Graduation from an accredited four-year college or university with a major in Computer Science, Information Systems, or a major in a closely related field; or 2. Graduation from an accredited four-year college or university and two years of full-time paid experience in a class at the level of Management Assistant which provides experience in:

the development, analysis, implementation or major modification of new or existing computer-based information systems or relational databases; or

performing cost benefit, feasibility and requirements analysis for a large-scale computer-based information system; or

performing system implementation and support activities including software and hardware acquisition, installation, modifications to system configuration, system and application upgrade installation; or

3. Two years of full-time paid experience as a Systems Aide with the City of Los Angeles; and

Satisfactory completion of four courses, of at least three semester or four quarter units each, in Information Systems, Systems Analysis, or a closely related degree program, professional designation, or certificate program from an accredited college or university.

At least three of the courses must be from the core courses required in the program, and one course may be from either the required core courses or the prescribed elective courses of the program. A course in systems analysis and design is especially desired, but not required.

PROCESS NOTES

Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).

Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at

College students within three months of meeting the education requirements indicated under Requirement #1 may file for this examination. However, they cannot be appointed until they can provide proof that the full education requirements have been met.

Applicants qualifying under Requirement #2 above must identify in the Supplemental Questions section of the application the specific projects that provide qualifying experience. The minor application, modification or use of existing systems is not considered to be qualifying experience.

Four years of full-time paid experience in any of the areas noted in Requirement #2 above may be substituted for the required degree only. The two years' experience in the areas noted is still required to fully meet Requirement #2.

Applicants qualifying under Requirement #3 above must list in the Supplemental Question section of the application the name of the school attended, course titles, number of units, completion dates, and grades. General education courses will not meet the education requirement outlined in Requirement #3. A copy of the offering institution's catalog program description and course list must be attached to the on-line application and submitted to the Personnel Department at the time of filing. Failure to submit the requested documents may result in processing delays and/or disqualification.

Applicants completing the exam process may be contacted by the Personnel Department to provide required proof of qualifying four-year degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing.

SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. For such positions, only applicants possessing the specific professional certification(s) at the time of filing may be considered. Some positions will require a professional industry certification(s) in one or more of the following:

Adobe Dreamweaver CS6 ACE

Adobe Photoshop CS5 or CS6 ACE

ArcGIS Desktop Developer Associate

BMC Certified Administrator

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Network Associate (CCNA)

Citrix Certified Associate - Virtualization (CCA-V)

CompTIA A+

CompTIA Security+

Delphi Developer Certification

Enterprise Administration Associate

Enterprise System Design Associate

Enterprise Geodata Management Associate

Enterprise Geodata Management Professional

HP Service Manager

IBM Certified Solutions Expert

IBM Certified Operator

IBM Certified Systems Administrator

JAVA SE Programmer Certification

Linux Foundation Certified System Administrator (LFCS)

Linux Foundation Certified Engineer (LFCE)

MCTS: Administering and Deploying System Center 2012 Configuration Manager

Microsoft Certified Solutions Associate (MCSA)

Microsoft Certified Solutions Developer (MCSD)

Microsoft Certified Solutions Expert (MCSE)

Microsoft Certified Systems Administrator (MCSA)

Microsoft Certified Systems Engineer (MCSE)

Microsoft Technology Associate (MTA)

Microsoft Technology Associate: IT Infrastructure

Microsoft: Core Solutions of Microsoft SharePoint Server 2013

Microsoft: Programming in HTML5 with JavaScript and CSS3

Microsoft: Programming in C#

Microsoft: Developing ASP.NET MVC Web Applications

Microsoft: Windows Server 2008 Active Directory, Configuring

Microsoft: Windows Server 2008, Server Administrator

Microsoft: Windows 7, Configuring

Microsoft: Windows 7, Enterprise Desktop Support Technician

Microsoft: Installing and Configuring Windows 10

Microsoft: Installation, Storage, and Compute with Windows Server 2016

Microsoft: Database Fundamentals

Certified Novell Administrator (CNA)

Oracle E-Business Suite R12: E-Business Essentials

Oracle Database SQL Certified Associate

Red Hat Certified System Administrator (RHCSA)

Unix System Administration

VMware Certified Associate 6 - Data Center Virtualization

VMware Certified Professional 6.5 - Data Center Virtualization

Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the Application Deadline section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the Apply icon. On-line job bulletins are also available at NOTE: Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Friday, February 14, 2025 to Thursday, February 27, 2025Additional filing periods may be added based on the City's hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the Application Deadline section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESSExamination Weight: Multiple-Choice Test: 100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Interpersonal Skills; Teamwork; Written Communication; Technology Application, including: office productivity tools and/or software; local area network (LAN) configurations and communication protocols; computer hardware and their use, networking devices, and software tools; various operating systems including their use, interoperability, capabilities, and limitations; basic principles and concepts of database design; systems development life cycle (SDLC) methodology including the associated steps and phases; cloud-based computing services and their use; disaster recovery systems, procedures, and/or best practices; Information Technology Service Management (ITSM) frameworks and methodologies; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to and clicking on Competencies under Systems Analyst. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. For candidates who apply between FEBRUARY 14, 2025 and FEBRUARY 27, 2025, it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, APRIL 15, 2025 and MONDAY, APRIL 21, 2025. FAQs for on-line testing are available at Only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES:

This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.

As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at

Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.

In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.

The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.

A final average score of 70% or higher is required to be placed on the eligible list.

You may take the Systems Analyst multiple-choice test only once every 365 days.

Your name may be removed from the open competitive list after six (6) months.

Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.

In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.

Notice: If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON ANINTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: 01 To be PROPERLY AND PROMPTLY notified of the status of my application, I UNDERSTAND that I MUST provide on my City application, the following information:-Working E-mail address -Telephone Number -Official social security numberI UNDERSTAND that I MUST provide a working email address on my application where I will receive notifications regarding the status of my application and the selection process.I UNDERSTAND that important information regarding the status of my application and the selection process will only be sent via E-MAIL to the email address I provided.I UNDERSTAND that it is MY RESPONSIBILITY to ensure that the email address I provided is a working email and that I will check my email regularly to ensure I receive any communication as it relates to the examination promptly.I UNDERSTAND that the City of Los Angeles Personnel Department is NOT RESPONSIBLE for any lost or redirected emails and that it is MY RESPONSIBILITY to add ...@governmentjobs.com to my email contact list to avoid email notifications related to this examination from being classified as spam or junk mail.

• I have read these statements to their fullest and will provide a working e-mail address on my application in order to receive status of my application regarding this examination.

02 I UNDERSTAND that I am required to describe, IN DETAIL, my appropriate qualifying experience in the Work Experience Section of my application.I UNDERSTAND that, if qualifying with my City experience, that I MUST indicate my appropriate job classification in my work history and NOT ANY WORKING TITLE that I believe is designated to me.I UNDERSTAND that if I attach a resume and/or cover letter IN LIEU of completing the Work Experience Section, my application is INCOMPLETE and WILL NOT be considered for this examination, and my application WILL NOT be further processed.In addition to including my qualifying experience, I UNDERSTAND that I should list ALL jobs, regardless of duration, including part-time jobs, military service and any periods of unemployment during my entire work history.

• I have read these statements to their entirety and understand them completely and to their fullest.

03 RETAKE RESTRICTION NOTE: Read the following statement carefully before providing your response: You may take the Systems Analyst multiple-choice test only once every 365 days. If you have taken the Systems Analyst multiple-choice test within the last 365 days, you may not file for this examination at this time. Have you taken the Systems Analyst multiple-choice test within the last 365 days?

• Yes
• No

04 I am currently:

• A City of Los Angeles employee having received a regular appointment.
• An exempt City of Los Angeles employee, but have civil service status.
• An exempt City of Los Angeles employee without receiving civil service status.
• A City of Los Angeles employee in a temporary training position.
• A City of Los Angeles employee on a part-time basis.
• On a regular reserve list for the City of Los Angeles.
• Not employed with the City of Los Angeles.

05 Requirement #1: I have graduated, or will graduate within three months, from an accredited four-year college or university with a major in:NOTE: Please make sure this education information is also listed in the Education Section of your online application, FAILURE to do so may result in your application being considered as INCOMPLETE and your application WILL NOT be processed further.Qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at Institutions 08-21-08.pdf

• Computer Science
• Information Systems
• A Closely Related Field
• This statement does not apply to me

06 Requirement #1: If you indicated that you have graduated, or will graduate within three months, from an accredited four-year college or university with a major in a closely related field, please list your major in the space provided. If this does not apply to you, enter N/A. NOTE: Please make sure this education information is also listed in the Education Section of your online application, FAILURE to do so may result in your application being considered as INCOMPLETE and your application WILL NOT be processed further. Qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at Institutions 08-21-08.pdf 07 Requirement #1: I have graduated, or will graduate within three months, from an accredited four-year college or university with the following graduation date/anticipated graduation date:NOTE: Please make sure this education information is also listed in the Education Section of your online application, FAILURE to do so may result in your application being considered as INCOMPLETE and your application WILL NOT be processed further. 08 Requirement #2: I have OBTAINED a degree from an accredited four-year college or university. NOTE: No specific major is required when attempting to qualify under Requirement #2. NOTE: Please make sure this education information is also listed in the Education Section of your online application, FAILURE to do so may result in your application being considered as INCOMPLETE and your application WILL NOT be processed further. Qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at Institutions 08-21-08.pdf

• Yes, I have graduated from an accredited four-year college or university
• No, I have NOT graduated from an accredited four-year college or university, BUT I am substituting four years of full-time paid experience in the areas noted in Requirement #2 for the four-year degree
• No, I have NOT graduated from an accredited four-year college or university, and I am NOT substituting experience for the required education

09 Requirement #2a: I possess the following amount of full-time paid experience in a class at the level of Management Assistant which provides experience in the development, analysis, implementation or major modification of new or existing computer based information systems or relational databases.(NOTE: You MUST provide detailed examples of this experience as it relates to the bulletin requirements in the Work Experience Section of the application. Failure to provide detailed examples as it relates to the bulletin requirements will result in your disqualification from this examination.)

• Between 1 and 11 months
• Between 12 and 23 months
• Between 24 and 35 months
• Between 36 and 47 months
• Between 48 and 59 months
• Between 60 and 71 months
• 72 months or more
• This statement does not apply to me

10 Requirement #2a: Please describe, IN DETAIL, specific projects as they relate to the development, analysis, implementation or major modification of new or existing computer-based information systems or relational databases. If you are not using this experience to qualify, type NA.(NOTE: The minor application, modification or use of existing systems is not considered to be qualifying experience.) 11 Requirement #2b: I possess the following amount of full-time paid experience in a class at the level of Management Assistant which provides experience in performing cost benefit, feasibility and requirements analysis for a large-scale computer-based information system.(NOTE: You MUST provide detailed examples of this experience as it relates to the bulletin requirements in the Work Experience Section of the application. Failure to provide detailed examples as it relates to the bulletin requirements will result in your disqualification from this examination.)

• Between 1 and 11 months
• Between 12 and 23 months
• Between 24 and 35 months
• Between 36 and 47 months
• Between 48 and 59 months
• Between 60 and 71 months
• 72 months or more
• This statement does not apply to me

12 Requirement #2b: Please describe, IN DETAIL, specific projects as they relate to performing cost benefit, feasibility and requirements analysis for a large-scale computer-based information system. If you are not using this experience to qualify, type NA. 13 Requirement #2c: I possess the following amount of full-time paid experience in a class at the level of Management Assistant which provides experience in performing system implementation and support activities including software and hardware acquisition, installation, modifications to system configuration, system and application upgrade installation.(NOTE: You MUST provide detailed examples of this experience as it relates to the bulletin requirements in the Work Experience Section of the application. Failure to provide detailed examples as it relates to the bulletin requirements will result in your disqualification from this examination.)

• Between 1 and 11 months
• Between 12 and 23 months
• Between 24 and 35 months
• Between 36 and 47 months
• Between 48 and 59 months
• Between 60 and 71 months
• 72 months or more
• This statement does not apply to me

14 Requirement #2c: Please describe, IN DETAIL, specific projects as they relate to performing system implementation and support activities including software and hardware acquisition, installation, modifications to system configuration, system and application upgrade installation. If you are not using this experience to qualify, type NA. 15 Requirement #2: If you are using City of Los Angeles experience to qualify under Requirement #2, please provide the title of the job classification for which you are claiming to be at the level of Management Assistant in the textbox below. If you are not using City of Los Angeles experience to qualify under Requirement #2, type N/A. 16 Requirement #3: I possess the following amount of full-time paid experience as a Systems Aide with the City of Los Angeles.(NOTE: You MUST provide detailed examples of this experience as it relates to the bulletin requirements in the Work Experience Section of the application. Failure to provide detailed examples as it relates to the bulletin requirements will result in your disqualification from this examination.)

• Between 1 and 5 months
• Between 6 and 11 months
• Between 12 and 17 months
• Between 18 and 23 months
• 24 months or more
• This statement does not apply to me

17 Requirement #3: I have satisfactorily completed four courses, of at least three semester of four quarter units each, from an accredited college or university in:NOTE: At least three of the four courses must be from the core courses required in the program, and one course may be from either the required core courses or the prescribed elective courses of the program. Qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at Institutions 08-21-08.pdf

• Information Systems
• Systems Analysis
• Other closely related degree program, professional designation, or certificate program
• This statement does not apply to me

18 Requirement #3: In the text box below, list the courses that you have completed at an accredited college or university in Information Systems, Systems Analysis, or a closely related degree program, professional designation, or certificate program.List the courses in the following format: Example:Cal State Los Angeles, June 2017, Information Systems 1A, 3 sem units, B+ (NOTE: If not applicable, type NA below. General education courses will not meet the education requirement outlined in Requirement #3.) 19 Requirement #3: For applicants filing under Requirement #3, a copy of the offering institution's catalog program description AND course list must be attached to the on-line application and submitted to the Personnel Department at the time of filing. Failure to submit the requested documents may result in processing delays and/or disqualification.

• I have read and understand this information to its fullest.

20 SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. For such positions, only applicants possessing the specific professional certification(s) at the time of filing may be considered. Some positions will require a professional industry certification(s) in one or more of the following:

• I understand this statement to its fullest

21 #1 - SELECTIVE CERTIFICATIONI have a professional industry certification in Adobe Dreamweaver CS6 ACENOTE: Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification.

• Yes
• No

22 #2 - SELECTIVE CERTIFICATIONI have a professional industry certification in Adobe Photoshop CS5 or CS6 ACE.NOTE: Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification.

• Yes
• No

23 #3 - SELECTIVE CERTIFICATIONI have a professional industry certification in ArcGIS Desktop Developer Associate NOTE: Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line applica