Systems Analyst Hybrid (Columbia SC)
: Job Details :

About the job Systems Analyst Hybrid (Columbia SC) Systems Analyst Hybrid (Columbia SC)Authorized to Work in US1099 ContractorNo H1BWage Range : $60 to $77 / Hour This position will work closely with the agencys Project Management Office, the program areas, and the Office of Information Technology (OIT) that support various systems such as the agencys communicative and infectious electronic disease surveillance software (EDSS) Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed. Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels. Scope of the project: The purpose is to hire a data analyst to assist with the procurement, development, and implementation of a new electronic infectious disease surveillance system (with associated user interface) to modernize disease reporting, surveillance, and management. The infectious disease surveillance system is critical to the States capacity to monitor and control the spread of infectious diseases, detect outbreaks of infectious diseases, respond in a timely manner to control their spread, and report these data to the Centers for Disease Control and Prevention. This system will form the foundation of the public health data warehouse environment for DPH and must conform to the specifications of the National Electronic Disease Surveillance System (NEDSS) of the Centers for Disease Control and Prevention (CDC). This system will be the basis of an evolving integrated surveillance environment. In addition, the data analyst will continue to assist with enhancements of Maven SCION, the current electronic infectious disease surveillance system, until the new system is implemented. The Data Analyst will be responsible for assessing the business needs, determining project scope & requirements, and overseeing system testing to enhance and support these solutions. Emphasis will be placed on supporting and enhancing solutions within the online platforms to meet customer business needs and problem resolution in a team environment. This position will also work with program area staff to assist with daily support needs, problem resolutions, user account management, reporting, enhancement needs, integration, dashboards, and package deployments following IT security policies and standards. Daily Duties / Responsibilities: Emphases for the System Analyst candidate are to support system activities in SCION (the current EDSS) and procurement/implementation of the new EDSS. The System Analyst will need to learn the system capabilities and become an expert in that system to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system. The candidate works in a team environment with other Information Technology staff, Project Management Office, and Program Area system Owners to support the system and users. Specific duties and responsibilities include but are not limited to the following:

• Study and learn system capabilities assigned
• Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices.
• Work with Program Area System Owners to learn their business functions and needs
• Provide system user support
• Assist staff in resolving system-related problems

• Assist with System user account permissions and security
• Create and maintain supporting system and training documentation.
• Maintain SharePoint content associated with system collaboration sites
• Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness
• Monitor and Identify system data quality issues and work to improve data accuracy
• Work with Program Area and IT to present key information for improvements
• Maintain system protocols by writing and updating procedures
• Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements etc.)

• Provide and assist with system user training when onboarding new staff as well as individual training
• Attend and provide program area support SCION related events as needed

• Review and monitor usage reports
• Assist with the system software life cycle process
• Coordinate and assist with system testing and production validation

The candidate will work closely with the Assigned Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customer and subject matter experts for the system design and testing. This will also include compliance with DPH security policy/procedures as well as integrating systems when possible to streamline staff workflows, user security, and data correction. Required Skills (rank in order of Importance):

Knowledge of Information Technology Field, best practices, organization, and operations

Ability to learn new systems and become an expert

System Analysis, monitoring, and reporting on system performance and data quality

Flexible and easily adapts to changing priorities

Ticketing System

Excellent written, oral, and interpersonal communication skills

Excellent Customer Service skills and provide system support

O365 products and Applications (Word, Excel, PowerPoint, outlook, Teams, SharePoint)

Preferred Skills (rank in order of Importance):

Ability to establish positive working relationships with technical staff, customers, and others involved in data-centric management.

Microsoft Visio

MS Office 365

Ticketing Software

Experience with industry standard information security practices