Systems Analyst
: Job Details :

The Systems Analyst is a member of the Systems & Cross-Functional Support team in the Provost Office's Student and Academic Systems (SAS) unit. This centralized department supports the array of systems across all administrative and academic units of the Provost Office, including Slate, Starfish, DegreeWorks, 25Live, DestinyOne, and more. This team of systems analysts reports to the Senior Director of Systems & Cross-Functional Support, and supports and executes the core system functions that are required to maintain and ensure business continuity. The team is responsible for working with the IT department to carry out upgrades according to the needs and priorities of the functional areas, and collaborating with those areas to ensure thorough test plans are implemented. They work closely with the SAS End-User Training and Support team to troubleshoot and make improvements to existing system functionality, and will be expected to contribute improvement ideas of their own. This position in particular will provide systems support to our continuing education programs, including executive education, pre-college, and more. The right candidate will be expected to provide crucial input on the best practices for system configuration in the CE space. Finally, the team will run any new software implementations that arise in the PO, and work with our Business Analyst to produce clear, legible documentation of processes and procedures. The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment. RESPONSIBILITIES

• Perform day-to-day maintenance and configuration of Provost Office systems related to our continuing education offerings.
• Assist with system upgrades including development of comprehensive test plans, timelines that consider operational impact, risk assessment, and ultimate execution of upgrades with as little impact to university community as possible.
• Regularly review data definitions, and reporting opportunities.
• Implement and generate potential system improvements.

MINIMUM QUALIFICATIONS

• Minimum 3 years of systems-related experience in higher education administration.
• Experienced analytical and creative thinker, one who leverages relationships to get buy-in and support for solutions and enhancements.
• Detailed communicator who can keep key constituents informed at the same translate complex and technical details in a related manner.
• Must possess the ability to creatively problem solve; maintain curiosity; and demonstrate empathy.
• Experience with Microsoft Office Suite, including Excel mastery, and Google Suite.

PREFERRED QUALIFICATIONS

• Master's Degree preferred.
• Experience with DestinyOne, Slate, or other continuing education or admissions platforms preferred.
• Experience with Ellucian Banner preferred.

WORK MODE

• Hybrid - Employees hired for this position primarily work remotely with the occasional on-campus presence required with advanced notice. Employees in this role will also be expected to use their best judgment to be on campus when necessary in order to best fulfill the responsibilities of their job descriptions. #LI-HYBRID

SALARY RANGE

• $65,000 - $73,000

We look forward to receiving your application!