Job Description Summary The Demand & Inventory Planning Analyst is responsible for driving all elements of bay inventory management to include inventory planning, venue configuration, executing inventory strategy in Topgolf systems, and driving performance management in partnership with venue operators. The Demand & Inventory Planning Analyst will also help drive ad-hoc analyses and shape strategic initiatives related to inventory planning and execution Job Responsibilities
- Inventory Analysis
- Manage all aspects of bay inventory strategy and execution for a portfolio of ~15-20 Topgolf venue locations, including analyzing historic player demand to tailor inventory strategies for individual venue locations, developing inventory plans and templates, and executing tactical inventory adjustments in Topgolf Systems Regularly review inventory to flag unmet pockets of player demand; collaborate with operators to execute inventory adjustments to fulfill Conduct ad-hoc analysis to inform potential changes to inventory management approach; build robust business cases to support analyses
- Performance Management
- Drive robust performance management cadence with venue operations teams; prepare clear and actionable reporting that displays progress and highlights opportunities; ensure operators regularly review performance and take direct actions to improve Synthesize and share learnings/best practices on performance management with rest of Inventory Management team; collaborate with team members to improve team's processes across all venue locations
- Venue Operator Coaching
- Drive regular coaching cadence with venue operators to review venue-level inventory management decisions and suggest improvements Provide actionable feedback and ad-hoc recommendations to venue operators to capture short-term inventory opportunities Capture, synthesize, and surface insights from operators to Inventory Management team; prioritize and test adjustments to inventory approach as needed
Critical Skills & Experience Requirements
- Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree a plus
- Proven experience in a leadership role directly managing a substantial operation (15-20 people, >$1M in revenue); experience with direct P&L ownership a plus
- Robust financial acumen and financial analysis skills
- Strong track-record of strategic planning and project management abilities
- Effective leadership and team management skills
- Experience with coaching and performance management
- Proficiency in data analysis and performance metrics
- Experience working in a dynamic, fast-paced environment requiring ad-hoc problem-solving
ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.