Location: Far Rockaway,NY, USA
Who We Are St Johns Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated culturally and economically diverse and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County New York Celebrating over 110 years of community care the 257 bed facility provides people of all faiths with comprehensive preventive diagnostic treatment and rehabilitative services regardless of ability to pay Come Grow With Us Type Full Time Shift Varies Hours Varies Pay 90000 105000 year Job Summary The primary responsibility for this role will be as the IT technical lead on anyall capital projects andor moves As such some Project Management skill is preferred as well as a high attention to detail and strong organizational skills Responsibilities Work with vendors consultants and other outside service providersCommunicate clearly with stakeholders regarding status of in servicing troubleshooting completion etcTroubleshoot and resolve complex issues as related to desktop supportPerform advanced troubleshooting steps to diagnose and resolve problems including the repair and replacement of parts and providing creative workaroundsRequirements Bachelors Degree in Computer ScienceInformation Technology or equivalent relevant experience may be considered in lieu of formal educationMinimum 2 5 years experience of desktop support additional telecom experience a plusExcellent understanding of user environment management including desktopslaptops profile management software delivery etcProject Management experience preferredKnowledge of Imaging and deployment of computers and necessary peripheral devicesWorking technical knowledge of current protocols operating systems and standards including Microsoft Windows 10 VPN TCPIP Mac OS X is a plusAbility to operate tools components and periphery accessories requiredAbility to conduct research into telephony PC hardware and software issues and productsTechnical knowledge of Alcatel Lucent phone system preferred