Title: Systems Operations Project Manager Location: Fully Onsite: MPK/NYC/DC/SEA Duration: 3 months Compensation: $70-$90 Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. GO Systems is responsible for the tooling and system needs impacting numerous operational partners within the Global Operations Team. We are seeking a seasoned Systems Project Manager with experience working directly with engineers building and launching software products 0 to 1, managing front-end and back-end software and database requirements, and collaborating with diverse stakeholders or cross-functional partners. A strong candidate will have experience with designing and implementing scaled review workflows (e.g. content review), and networked tooling systems. Responsibilities: Coordinate projects, making detailed plans to accomplish goals and directing the launch, testing, implementation, or iteration of technical activities in support of tooling, systems, and operations. Present and explain proposals, reports and findings to clients. Work with Systems Program Managers (SPM) across multiple programs to support the needs of the business. Identify opportunities in existing processes to streamline, optimize, and standardize processes Assist with the development of standards, and apply these to track, monitor, report, resolve, or escalate issues. Effectively managing, developing, and training the larger team on new processes. Ensuring that all processes used by the global team are thoroughly documented and regularly improved. Conducting, analyzing, and sharing results from service and operation performance reviews. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations. Systematically interprets user problems and identifies solutions and possible side effects. Consult or negotiate with clients to prepare project specifications. Minimum Qualifications: 8+ years of experience in operations for a tech company, consulting, operations or similar roles Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills Strong ability to work independently and manage one's time. Strong leadership and mentoring skills necessary to provide support and constructive feedback Strong knowledge of production processes, quality control, costs and other techniques for maximizing efficiency and effectiveness in launch and production Strong knowledge of business and management principles involved in strategic planning, resource allocation, and the software development lifecycle Strong ability to take both a narrow focused view and a high level systems view to understand and articulate implications of small changes to overall systems, and vice versa Strong ability to interpret and translate operational requirements into technical needs Strong knowledge of computer software, such as SQL, Google Suite (Google Docs, Sheets, Slides, etc), Visio, Lucid Charts, etc. Some knowledge of programming languages, such as Python, C++, or JavaScript, strongly preferred Education/Experience: Bachelor's degree in business administration or a related field. PMI or PMP certification preferred. Our benefits package includes:
- Comprehensive medical benefits
- Competitive pay
- 401(k) retirement plan
- ...and much more!
About INSPYR Solutions: At INSPYR Solutions, we specialize in flexible technology and talent solutions, strategically aligning with clients to meet business objectives and support cultural needs. Our commitment to quality, paired with a focus on human-centric solutions, allows us to deliver unmatched professional services, project, and talent solutions across industries. Discover more about us at inspyrsolutions.com. Equal Employment Opportunity (EEO): INSPYR Solutions is an equal-opportunity employer, providing EEO to all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, or genetics. We comply with federal, state, and local laws governing nondiscrimination in every location where we operate.